ORC failed

Tue Jul 19, 2016 10:42 am

bertritude wrote:Hi Aoktar,

ok, so how will I send a project with a TFD container to octane render cloud ?

I don't think that needed. Just show resulting orbx diagram. So i can understand better is it same issue or not.

Tue Jul 19, 2016 1:46 pm

fuzzybro wrote:Hi Rikk,

Hopefully it does, worth checking it out.
If it doesn't, we'll keep on looking for what could be wrong.
I've sent you an email.

Best,
Vladimir

Nope, sorry to say that the Upload Scene Snapshot feature is still broken in 3.03.2, the scene fails if I upload it that way. But I can successfully upload the ORBX file by using the ORC web interface, at least that seems to work now.
Another thing, please put a confirmation popup when you delete something from ORC, I clicked on the trash bin icon of an old scene by mistake, and now it's gone...

Tue Jul 19, 2016 2:46 pm

Rikk The Gaijin wrote:
fuzzybro wrote:Hi Rikk,

Hopefully it does, worth checking it out.
If it doesn't, we'll keep on looking for what could be wrong.
I've sent you an email.

Best,
Vladimir
Nope, sorry to say that the Upload Scene Snapshot feature is still broken in 3.03.2, the scene fails if I upload it that way. But I can successfully upload the ORBX file by using the ORC web interface, at least that seems to work now.
Another thing, please put a confirmation popup when you delete something from ORC, I clicked on the trash bin icon of an old scene by mistake, and now it's gone...

Thanks for the feedback Rikk.

Just to confirm, are you in fact using the scene snapshot feature from within C4D?

If so, and if it is not too much trouble, could you also test the scene snapshot system from within standalone? That can help us isolate if this issue is specific to C4D->ORC or with the snapshot feature in general.

Tue Jul 19, 2016 9:32 pm

Hi,
I tried to export this scene from c4d to octane cloud and you can see result.orbx file enclosed.
The result in octane standalone isn't working...

Soe explanations ?

Thanks

Tue Jul 19, 2016 9:53 pm

bertritude wrote:Hi,
I tried to export this scene from c4d to octane cloud and you can see result.orbx file enclosed.
The result in octane standalone isn't working...

Soe explanations ?

Thanks

I don't know reason but this looks like same issue which i notified yesterday. Export is being broken when you have any volume object. Pls try without volume object. If it's fine so that's what i'm saying.

Tue Jul 19, 2016 10:56 pm

If exporting from C4D to ORBX and rendering that in standalone fails, then that means ORC probably won't render the scene either since it is also running independently of the plug-in and depends on the export process succeeding.

I have not seen reports of C4D->ORBX export not rendering, but if that's the case for you, we need to confirm why this happens and fix that as a first step to getting it rendering on ORC.

Wed Jul 20, 2016 12:48 am

Goldorak wrote: Just to confirm, are you in fact using the scene snapshot feature from within C4D?

If so, and if it is not too much trouble, could you also test the scene snapshot system from within standalone? That can help us isolate if this issue is specific to C4D->ORC or with the snapshot feature in general.

What? C4D?? No no, never used C4D in my life, I'm talking about the Standalone

Wed Jul 20, 2016 1:59 am

Rikk The Gaijin wrote:
Goldorak wrote: Just to confirm, are you in fact using the scene snapshot feature from within C4D?

If so, and if it is not too much trouble, could you also test the scene snapshot system from within standalone? That can help us isolate if this issue is specific to C4D->ORC or with the snapshot feature in general.
What? C4D?? No no, never used C4D in my life, I'm talking about the Standalone

Sorry, I must have misunderstood the info Vlad shared with me. If this issue is happening with SE->ORC, but works from an ORBX, then it probably narrows things to the delta updating from Octane core->ORC. Hopefully Vlad can reproduce and fix quickly.

Wed Jul 20, 2016 2:32 am

Goldorak wrote: If this issue is happening with SE->ORC, but works from an ORBX, then it probably narrows things to the delta updating from Octane core->ORC. Hopefully Vlad can reproduce and fix quickly.

That's correct, Standalone -> ORC fails, but ORBX -> ORC (through web interface) works.

Wed Jul 20, 2016 2:51 am

Rikk The Gaijin wrote:
Goldorak wrote: If this issue is happening with SE->ORC, but works from an ORBX, then it probably narrows things to the delta updating from Octane core->ORC. Hopefully Vlad can reproduce and fix quickly.
That's correct, Standalone -> ORC fails, but ORBX -> ORC (through web interface) works.

OK I will ping Vlad and check in on an ETA for this. This is a high priority issue. Thanks for helping us resolve.