Hello, after purchasing the OC renderer, I received a discount code. The instructions indicated that the discount code could only be applied after the subscription expired. However, now that my subscription has expired, clicking 'renew' in my account does not redirect me to the renewal page and ...

There is a little of delay for Marble coupon, it should arrive during this week.

ciao,
Beppe


Hi Beppe. Is there a delay on other things too? So far I only see GSG, Kitbash, World Creator, Found Pro.

Updated: I forgot that some simply appear as downloads under Applications. And it looks like ...

I've searched throughout C4D trying to find another window that does this and the only one I could find was also from Octane, in the Settings then Device Settings.

Another place I happened to notice this font issue is the Splash screen of Unreal, but Unreal itself is completely fine.

Screenshot ...

Network in Standalone looks fine, I can't find any areas where the font is too small.

Windows was set to 200% so I set it to 150% and it made all of the fonts on my system so small I can barely read them. However, the Octane Network window is still small.

windows 150 percent and C4D 12 point font.png


I then set C4D's font from 12 to 16 and it made C4D bigger, but Octane didn't ...

When I bring up the Octane Network Preferences from the C4D Preferences it gives me a windows that is too small to read anything. I tried changing the UI fonts in C4D preferences, but it didn't change the Network window. Is there a workaround for this?

I'm on Windows 11 with a 4K monitor. This was ...

Ok, I loved OTOY before. Always ready to address technical issues and requests, awesome customer service as well. But after using the C4D plugin installer for a while I have to say I really love you guys now. That was my one pain point to staying on top of new releases, which for 3 machines can be ...

I installed the World Creator Black Friday edition and downloaded the Base, Forest, and Ground Packs. Can someone tell me how to use these packs?

bepeg4d wrote:Sorry, we have too much traffic at Support, but we are slowly answering to everyone.

ciao,
Beppe

I appreciate it Beppe!

Hi Bepeg4d,

you mentioned that Black Friday for the subscription was good this week. I cancelled my exisiting to keep it from renewing and tried to sign up. It says 29.95 per month for the annual sub, but when I go to pay it says 479.00. I sent a ticket to support but haven't heard back and I just ...