OctaneRender™ 2021.1

VIP Information, news and announcements regarding new Octane Render commercial products and releases.
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makaiqqa
Licensed Customer
Posts: 1
Joined: Thu Jul 23, 2020 2:27 am

Hello friends! My account cannot be logged in due to a system crash, and the number of unlocks has been exhausted. Can you help me recover the unlock?
My account: [email protected]
My email:[email protected]
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bepeg4d
Octane Guru
Posts: 10326
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
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makaiqqa wrote:Hello friends! My account cannot be logged in due to a system crash, and the number of unlocks has been exhausted. Can you help me recover the unlock?
My account: [email protected]
My email:[email protected]
Hi,
I have found the tickets you have opened, merged them, and assigned to LA office.
You will receive an answer as soon as possible.
Please take into consideration the different time zone, thanks.

ciao,
Beppe
karl
OctaneRender Team
Posts: 396
Joined: Sun Oct 13, 2019 11:26 pm

PolderAnimation wrote:The region render is not working for me (also in previous versions). If I drag a region and I tweak a shader my whole images is refreshed (instead only my region).
Sorry for the late reply - we have made a fix for 2022.1 for interactive render region not working when at least one cryptomatte pass is enabled. Can you confirm that you are using cryptomatte?
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PolderAnimation
Licensed Customer
Posts: 373
Joined: Mon Oct 10, 2011 10:23 am
Location: Netherlands
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karu wrote:
PolderAnimation wrote:The region render is not working for me (also in previous versions). If I drag a region and I tweak a shader my whole images is refreshed (instead only my region).
Sorry for the late reply - we have made a fix for 2022.1 for interactive render region not working when at least one cryptomatte pass is enabled. Can you confirm that you are using cryptomatte?
correct, cryptomatt was enabled
Win 10 64bit | RTX 3090 | i9 7960X | 64GB
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