Activation Error: Could not connect to SSO Server

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Norman_Stansfield
Licensed Customer
Posts: 71
Joined: Tue Jan 21, 2014 10:27 am

Same problem here. Please respond.
Legal users suffer.
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aoktar
Octane Plugin Developer
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Joined: Tue Mar 23, 2010 8:28 pm
Location: Türkiye
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I think that's fixed now. It doesn't seems as an Otoy issue.
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ajmstudio
Licensed Customer
Posts: 9
Joined: Thu Aug 14, 2014 7:39 am

aoktar wrote:I think that's fixed now. It doesn't seems as an Otoy issue.
No, it doesn't work for me (Paris).
And I will tell my client that this is not an OTOY issue, I'm sure he will paid me anyway even if I have missed the deadline because of this non-OTOY issue !!!!
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aoktar
Octane Plugin Developer
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Location: Türkiye
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ajmstudio wrote:
aoktar wrote:I think that's fixed now. It doesn't seems as an Otoy issue.
No, it doesn't work for me (Paris).
And I will tell my client that this is not an OTOY issue, I'm sure he will paid me anyway even if I have missed the deadline because of this non-OTOY issue !!!!
We can connect so it can't be a server issue. I don't think that Otoy could manage routes to servers.
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
kinetogenic
Licensed Customer
Posts: 6
Joined: Sat Jun 06, 2015 3:30 am

I'm also having this issue today, although more intermittently (I am in NYC). I was unable to activate, upon a reboot it activated, but by the time I submitted another render, the slave had lost its license and giving the same error again. Could this be related to the Dyn DDoS attack? I'm also unable to log in to my otoy account from the webpage.
Erick
Licensed Customer
Posts: 249
Joined: Thu Sep 13, 2012 9:40 am

Still having this problem.
Also, I can't sign-in to my account at the Otoy website.
Cheiser
Licensed Customer
Posts: 62
Joined: Wed May 11, 2016 1:27 am

Same for me (Russia). Cant get in to Cinema4D with Octane Render, it says Could not connect to SSO Server.
I thought its problem on my side, but i cant login on webpage too. It says "Cant access to DNS-adress server account.otoy.com."
JS
Licensed Customer
Posts: 3
Joined: Sat Nov 01, 2014 8:54 am

Sign-in error both via software and webpage.

We have a major deadline! Need every minute we have! Can you please fix this now! Or give us some temporary workaround!!
swellsparky
Licensed Customer
Posts: 4
Joined: Wed Jul 01, 2015 8:42 pm

This must have something to do with the DDoS DNS attack. I'm in California and have the same issues. Can someone from OTOY confirm what's going on?
It was working fine earlier this morning. I can't log into my Account page off of OTOY's website.

Frustrating.
ratata
Licensed Customer
Posts: 74
Joined: Tue Aug 19, 2014 1:28 am
Location: Ljubljana, Slovenia
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Seriously, what can we do in such situations?
I planned a weekend of rendering, if this goes on, we won't deliver...
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6850k|64gb|4 x GTX980ti
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