Live DB crash

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Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.

All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).

Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
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toddi
Licensed Customer
Posts: 20
Joined: Fri Dec 02, 2016 9:45 am

Hello
i have standaloe 3.05.3
and latest c4d 3.04.5 R2

is that fine?

thanks!
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mgysi
Licensed Customer
Posts: 3
Joined: Thu Dec 22, 2016 12:24 pm

Hey there,

I have the same Problem, every time I try to download a Material from Live db, the library and C4D freezes/crashes.

Win 10, GTX 1080 8 Gb, 64GB

Nvidia Driver Version 376.53

Octane PlugIn Version 3.05.3

C4D R18

Would appreciate some help.
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aoktar
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mgysi wrote:Hey there,

I have the same Problem, every time I try to download a Material from Live db, the library and C4D freezes/crashes.

Win 10, GTX 1080 8 Gb, 64GB

Nvidia Driver Version 376.53

Octane PlugIn Version 3.05.3

C4D R18

Would appreciate some help.
which one? Spesific one or all materials? Did you checked from standalone?
this is cache directory for materials. Try to delete and check. Let me know if it works.
c:\Users\USERNAME\AppData\Local\OctaneRender\cache\..
Octane For Cinema 4D developer / 3d generalist

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Noctivagant
Licensed Customer
Posts: 3
Joined: Tue Jun 30, 2015 4:07 pm

This problem still exists

Example : Materials\Non-Organic\Metal\Starezloto

Plug-in 3.04.5. R2
Standalone - 3.00

I have removed the cache and retried, but it's the same

If user waits it simply crashes the Cinema 4D with a Bug report
If user fiddles with Task manager, it causes a blue screen and crash of the entire system (End Task)

A side note, I experience this problem mostly with mix materials but while old copper works perfectly fine starezloto "always" crashes the system.
My current solution is, stop being lazy and make my own materials.
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mgysi
Licensed Customer
Posts: 3
Joined: Thu Dec 22, 2016 12:24 pm

It´s exactly how Noctivagant described the problem.
Some simple Materials work but especially with textured and mixed materials C4D crashes.

Removing the cache didnt solve the problem.
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aoktar
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Noctivagant wrote:This problem still exists

Example : Materials\Non-Organic\Metal\Starezloto

Plug-in 3.04.5. R2
Standalone - 3.00
mgysi wrote:It´s exactly how Noctivagant described the problem.
Some simple Materials work but especially with textured and mixed materials C4D crashes.

Removing the cache didnt solve the problem.

Have you tried with 3.05.3 or 3.06-test3? No i think!
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mgysi
Licensed Customer
Posts: 3
Joined: Thu Dec 22, 2016 12:24 pm

As I already wrote, I got version 3.05.3 installed.
I´ll try the new test version and let you know if it helps.

But if you seacrh in the forum there are a few other threads about the exact same bug.
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aoktar
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mgysi wrote:As I already wrote, I got version 3.05.3 installed.
I´ll try the new test version and let you know if it helps.

But if you seacrh in the forum there are a few other threads about the exact same bug.
For example i've tried "Materials\Non-Organic\Metal\Starezloto" without any issue and didn't see any other material with crash. Please give a spesific information to track.
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mrom
Licensed Customer
Posts: 110
Joined: Sat Apr 11, 2015 2:58 pm

Hello aoktar,

could you please try the Scratched Edges Metal Red (just above starezloto) and tell me if it is usable for you? Thank you!
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aoktar
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mrom wrote:Hello aoktar,

could you please try the Scratched Edges Metal Red (just above starezloto) and tell me if it is usable for you? Thank you!
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Octane For Cinema 4D developer / 3d generalist

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