v1.2.0.1362 cannot load in Unity 2018.1.9f2

A public forum for discussing and asking questions about the Octane for Unity Alpha

Moderator: ChrisHekman

JohnXF
Posts: 1
Joined: Thu Dec 20, 2018 4:29 am

Hi,
May I ask when I click "load Octane" button, it always shows 2 errors in the Unity Console panel:

Octane license (UNITY) activation result: Cancelled
UnityEngine.Debug:LogError(Object)
OctaneUnity.PluginController:LogErrorCallback(String)
System.Object:wrapper_native_00007FFC272269F0()
Octane.DLL:License_Activate()
Octane.License:Activate()
OctaneUnity.PluginController:ActivateLicense()
OctaneUnity.PluginController:Init()
OctaneUnity.<>c:<GetTierDataFromServer>b__29_0(AuthCodeResponse)
UnityEditor.AsyncHTTPClient:Done(State, Int32)

Could not activate
UnityEngine.Debug:LogError(Object)
OctaneUnity.PluginController:LogErrorCallback(String)
System.Object:wrapper_native_00007FFC272269F0()
Octane.DLL:License_Activate()
Octane.License:Activate()
OctaneUnity.PluginController:ActivateLicense()
OctaneUnity.PluginController:Init()
OctaneUnity.<>c:<GetTierDataFromServer>b__29_0(AuthCodeResponse)
UnityEditor.AsyncHTTPClient:Done(State, Int32)

I installed in Unity 2018.1.9f2 Personal...It looks like it is caused by a license problem, but I really don't know how to deal with it...

Thanks.
ChrisHekman
OctaneRender Team
Posts: 1055
Joined: Wed Jan 18, 2017 3:09 pm

Are you trying to log in using your unity account or an octane account?
It says it cancelled, are you getting a popup while trying to log in?
mmortall
Posts: 11
Joined: Mon Jun 18, 2018 11:46 am

I had the same issue. Unity 2018.3f2
No popup showed. Just this 2 errors.
ChrisHekman
OctaneRender Team
Posts: 1055
Joined: Wed Jan 18, 2017 3:09 pm

mmortall wrote:I had the same issue. Unity 2018.3f2
No popup showed. Just this 2 errors.
Could you screenshot the Octane settings window for me that shows your account login type?
SF22
Posts: 3
Joined: Thu Jan 24, 2019 5:46 pm

Same problem in Unity 2018.3.2f1
Image
ChrisHekman
OctaneRender Team
Posts: 1055
Joined: Wed Jan 18, 2017 3:09 pm

Thank you for your reply. This is very odd behavior.
Could you confirm something for me, could you create a secondary unity account, log in with it, and then try to load octane?
SF22
Posts: 3
Joined: Thu Jan 24, 2019 5:46 pm

Still same with new unity account on other computer
And everything is fine before Jan 25.I have used it for a few days

Octane license (UNITY) activation result: Cancelled
UnityEngine.Debug:LogError(Object)
OctaneUnity.PluginController:LogErrorCallback(String)
System.Object:wrapper_native_00007FFF7AE069F0()
Octane.DLL:License_Activate()
Octane.License:Activate()
OctaneUnity.PluginController:ActivateLicense()
OctaneUnity.PluginController:Init()
OctaneUnity.<>c:<GetTierDataFromServer>b__29_0(AuthCodeResponse)
UnityEditor.AsyncHTTPClient:Done(State, Int32)

Could not activate
UnityEngine.Debug:LogError(Object)
OctaneUnity.PluginController:LogErrorCallback(String)
System.Object:wrapper_native_00007FFF7AE069F0()
Octane.DLL:License_Activate()
Octane.License:Activate()
OctaneUnity.PluginController:ActivateLicense()
OctaneUnity.PluginController:Init()
OctaneUnity.<>c:<GetTierDataFromServer>b__29_0(AuthCodeResponse)
UnityEditor.AsyncHTTPClient:Done(State, Int32)
ChrisHekman
OctaneRender Team
Posts: 1055
Joined: Wed Jan 18, 2017 3:09 pm

SF22 wrote:Still same with new unity account on other computer
And everything is fine before Jan 25.I have used it for a few days

Octane license (UNITY) activation result: Cancelled
UnityEngine.Debug:LogError(Object)
OctaneUnity.PluginController:LogErrorCallback(String)
System.Object:wrapper_native_00007FFF7AE069F0()
Octane.DLL:License_Activate()
Octane.License:Activate()
OctaneUnity.PluginController:ActivateLicense()
OctaneUnity.PluginController:Init()
OctaneUnity.<>c:<GetTierDataFromServer>b__29_0(AuthCodeResponse)
UnityEditor.AsyncHTTPClient:Done(State, Int32)

Could not activate
UnityEngine.Debug:LogError(Object)
OctaneUnity.PluginController:LogErrorCallback(String)
System.Object:wrapper_native_00007FFF7AE069F0()
Octane.DLL:License_Activate()
Octane.License:Activate()
OctaneUnity.PluginController:ActivateLicense()
OctaneUnity.PluginController:Init()
OctaneUnity.<>c:<GetTierDataFromServer>b__29_0(AuthCodeResponse)
UnityEditor.AsyncHTTPClient:Done(State, Int32)

Could you PM me your unity account information?
SF22
Posts: 3
Joined: Thu Jan 24, 2019 5:46 pm

It is working now ,thanks
rokklancnik
Licensed Customer
Posts: 4
Joined: Wed Sep 21, 2016 7:15 am

I have the exact same problem. What was the solution?
.. I also tried to create new unity account, but didn't work.

Rok
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