"This video card is not responding"

Poser (Integrated Plugin developed by Paul Kinnane)

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gsfcreator
Licensed Customer
Posts: 129
Joined: Sat Mar 31, 2018 9:45 pm

Lately I'm getting this message during/after renders. the rendering process works, and it seems that my GPU is working (games, etc...). I wasn't getting this before. the only thing I did was update my octane version to the latest one...
any ideas whats wrong and should I be worried about my (brand new) GPU?

***Update: the renders are not okay, because octane won't Refresh the scene when it's done rendering one frame...:(***
video card problem.jpg
thanks, and happy new year! :)
Core I7-8700K, 32RAM, GTX1080Ti, win10
gsfcreator
Licensed Customer
Posts: 129
Joined: Sat Mar 31, 2018 9:45 pm

it keeps happening again and again, on both computers (both new with 1080Ti). it wasn't happening before, so I assume it might be a bug in the new version?

Update: tried the older version and the problem persist. only with octane :(
Core I7-8700K, 32RAM, GTX1080Ti, win10
Erick
Licensed Customer
Posts: 249
Joined: Thu Sep 13, 2012 9:40 am

Maybe something isn't quite right with the driver of the video card?
Something ill-gone during the installation process, old leftovers of previous drivers, something messy with the version in general ... dunno .. just wild guesses.
I haven't updated the driver of my 1080 in forever and it's still running flawlessly on 388.13
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face_off
Octane Plugin Developer
Posts: 15699
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

Can you please check the Octane Log button on the Devices tab, as it might have some clues. Also click the Open Device Settings and make sure you have a card set to render.

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
gsfcreator
Licensed Customer
Posts: 129
Joined: Sat Mar 31, 2018 9:45 pm

Guys, after some testing I realized that this issue only happens with a a specific save of a scene I work on for a while now. I tried to go back to a previews save and everything works perfectly as it did so far. does that means something went awry with octane's material conversion that might cause this issue?
Core I7-8700K, 32RAM, GTX1080Ti, win10
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face_off
Octane Plugin Developer
Posts: 15699
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

does that means something went awry with octane's material conversion that might cause this issue?
I would not have thought that would cause the problem.

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
calvados
Licensed Customer
Posts: 79
Joined: Sun Aug 02, 2015 1:58 am

In my case, caused by Multi GPU card on one board with specific sense.
Currently, I choose only one GPU on board, almost sense has no problem.
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