3ds max damper object causes octane 4 freeze

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All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
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G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
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User avatar (Default)
coilbook
Licensed Customer
Posts: 3032
Joined: Mon Mar 24, 2014 2:27 pm

Hi
If you render the scene animation in about 4-5 frames or more 3ds max (2018.4) will freeze at processing geometry. This problem for some reason is caused by 3ds max damper object. Never had this problem with octane 3
Thanks
the scene is attached

UPDATE:
damper causes stuck at processing geometry and some other meshes. Not sure which ones
Attachments
damper.jpg
freeze.zip
(54.21 KiB) Downloaded 235 times
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paride4331
Octane Guru
Posts: 3809
Joined: Fri Sep 18, 2015 7:19 am

coilbook wrote:Hi
If you render the scene animation in about 4-5 frames or more 3ds max (2018.4) will freeze at processing geometry. This problem for some reason is caused by 3ds max damper object. Never had this problem with octane 3
Thanks
the scene is attached

UPDATE:
damper causes stuck at processing geometry and some other meshes. Not sure which ones
Hi coilbook,
no issue using damper, could you share your damper sim?
Regards
paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
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User avatar (Default)
coilbook
Licensed Customer
Posts: 3032
Joined: Mon Mar 24, 2014 2:27 pm

paride4331 wrote:
coilbook wrote:Hi
If you render the scene animation in about 4-5 frames or more 3ds max (2018.4) will freeze at processing geometry. This problem for some reason is caused by 3ds max damper object. Never had this problem with octane 3
Thanks
the scene is attached

UPDATE:
damper causes stuck at processing geometry and some other meshes. Not sure which ones
Hi coilbook,
no issue using damper, could you share your damper sim?
Regards
paride
Hi Paride,
that is strange when I render this damper (just damper, there is no sim data) my 3ds max would get stuck at processing after 5 frames or so using RC2 build. I am also using 2018.4 max. Maybe something on my side
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neonZorglub
OctaneRender Team
Posts: 1007
Joined: Sun Jul 31, 2016 10:08 pm

Hi coilbook,

Thank you for the scene. I could reproduce the problem, even on max 2019, so it's not on your side..
It seems to come from the motion blur with those damper objects.
When motion blur disabled, there is no problem...

We are investigating in more detail, and will try to have a fix soon.
Thanks !
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User avatar
paride4331
Octane Guru
Posts: 3809
Joined: Fri Sep 18, 2015 7:19 am

coilbook wrote:
paride4331 wrote:
coilbook wrote:Hi
If you render the scene animation in about 4-5 frames or more 3ds max (2018.4) will freeze at processing geometry. This problem for some reason is caused by 3ds max damper object. Never had this problem with octane 3
Thanks
the scene is attached

UPDATE:
damper causes stuck at processing geometry and some other meshes. Not sure which ones
Hi coilbook,
no issue using damper, could you share your damper sim?
Regards
paride
Hi Paride,
that is strange when I render this damper (just damper, there is no sim data) my 3ds max would get stuck at processing after 5 frames or so using RC2 build. I am also using 2018.4 max. Maybe something on my side
Hi coilbook,
could you share your file,
I'm curious to understand why I had not issues.
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
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User avatar (Default)
coilbook
Licensed Customer
Posts: 3032
Joined: Mon Mar 24, 2014 2:27 pm

Hi Paride,
that is strange when I render this damper (just damper, there is no sim data) my 3ds max would get stuck at processing after 5 frames or so using RC2 build. I am also using 2018.4 max. Maybe something on my side[/quote]

Hi coilbook,
could you share your file,
I'm curious to understand why I had not issues.
Regards
Paride[/quote]

Hi Paride,
it is attached in the very first post above. Thank you
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User avatar (Default)
coilbook
Licensed Customer
Posts: 3032
Joined: Mon Mar 24, 2014 2:27 pm

neonZorglub wrote:Hi coilbook,

Thank you for the scene. I could reproduce the problem, even on max 2019, so it's not on your side..
It seems to come from the motion blur with those damper objects.
When motion blur disabled, there is no problem...

We are investigating in more detail, and will try to have a fix soon.
Thanks !
Great you fond it! Thanks
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User avatar
paride4331
Octane Guru
Posts: 3809
Joined: Fri Sep 18, 2015 7:19 am

coilbook wrote:Hi Paride,
that is strange when I render this damper (just damper, there is no sim data) my 3ds max would get stuck at processing after 5 frames or so using RC2 build. I am also using 2018.4 max. Maybe something on my side
Hi coilbook,
could you share your file,
I'm curious to understand why I had not issues.
Regards
Paride[/quote]

Hi Paride,
it is attached in the very first post above. Thank you[/quote]

missed it under the picture!
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
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