Network Rendering Crashing Live Viewer 3.02

Sub forum for bug reports

Moderators: ChrisHekman, aoktar

Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).


Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
ccpenn
Licensed Customer
Posts: 21
Joined: Sat Feb 28, 2015 6:53 am
Location: Sydney

Hi Aoktor,

We're having constant crashes using Network Rendering to our Live viewer.

I've noticed a pattern in the crashing. When I move the camera in the scene it won't crash but the moment I move the position of a few objects it will lose the connection to the slave and gives me the beach ball of death in C4D.

We were having some crashes in 2.24 when we toggled on the info in the live viewer and also when we moved some objects around but these were much less frequent then V3.

I've attached a zip containing the system specs, log reports and also the test scene I created which crashes it every time.

Hope you can shed some light on this.

Many Thanks,
Chris
Attachments
Bug Report 20.07.16.zip
(166.85 KiB) Downloaded 293 times
iMac 10.9 780M, Mac Pro 10.11 780, PC Win 10 780TI x3
User avatar
bepeg4d
Octane Guru
Posts: 10342
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi Chris,
thanks for sharing with us in the proper way, very appreciated :)
We will let you know asap.
ciao beppe
ccpenn
Licensed Customer
Posts: 21
Joined: Sat Feb 28, 2015 6:53 am
Location: Sydney

Thanks Beppe.

Much appreciated,
iMac 10.9 780M, Mac Pro 10.11 780, PC Win 10 780TI x3
ccpenn
Licensed Customer
Posts: 21
Joined: Sat Feb 28, 2015 6:53 am
Location: Sydney

Hi guys,

Any updates on this problem we're having?

Thanks,
Chris
iMac 10.9 780M, Mac Pro 10.11 780, PC Win 10 780TI x3
User avatar
bepeg4d
Octane Guru
Posts: 10342
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi Chris,
sorry for the delayed answer, we can reproduce the issue.
It happens when the Master is a Mac, but we need more time to better investigate and hopefully, to find the solution.
As a workaround, it should be much more stable if you disable all the stats checkboxes in OctaneRender settings/Others, can you confirm?
Thanks for your patience,
ciao beppe
ccpenn
Licensed Customer
Posts: 21
Joined: Sat Feb 28, 2015 6:53 am
Location: Sydney

Thanks Beppe, that's great that you can re-create the issue.

I'll test disabling all the stats on our Macs octane plug-in on Monday and tell you how it goes.

Many Thanks,
Chris
iMac 10.9 780M, Mac Pro 10.11 780, PC Win 10 780TI x3
ccpenn
Licensed Customer
Posts: 21
Joined: Sat Feb 28, 2015 6:53 am
Location: Sydney

Hi Beppe,

I've tested turning off the stats in the options and it is more stable in that we don't get any beach balls but we still lose connection to the slave after short period of time when scaling or moving objects.

Once connection has been lost with the slave if I try and quit C4D or Render to the picture viewer C4D beach balls again.

I can do another log with all stats off it it helps.

Let me know.

Thanks,
Chris
iMac 10.9 780M, Mac Pro 10.11 780, PC Win 10 780TI x3
User avatar
bepeg4d
Octane Guru
Posts: 10342
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi Chris,
I guess that this is a different issue.
In your daemon log, the master address and port is changing:
[07:34:23.378] daemon : start listening for masters on port 48000
[07:42:30.636] daemon : detected new master on address 10.27.95.114:1027
[07:42:30.885] daemon : connected to master 10.27.95.114:1027
[07:42:30.885] daemon : Received scan request from master 10.27.95.114:1025
[07:42:32.260] daemon : Received start request from master 10.27.95.114:1025
[07:42:32.261] daemon : starting octane slave for master 10.27.95.114:1025
[07:42:32.261]

[07:42:32.263] daemon : using free port 48001 to communicate with slave
[07:42:32.426] daemon : slave connection created
[07:42:32.428] daemon : slave connection established

Please, could you double check your network connection first?
Are you using more than one network adapters at one time, eg Airport and Ethernet?
If yes, could you try with the ethernet connection only?
ciao beppe
User avatar
bepeg4d
Octane Guru
Posts: 10342
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi all,
the Mac issue with net rendering and stats has been solved, could you try with the latest 3.03.3-R3 and confirm, thanks?
viewtopic.php?f=85&t=54672
ciao beppe
ccpenn
Licensed Customer
Posts: 21
Joined: Sat Feb 28, 2015 6:53 am
Location: Sydney

Hi Beppe,

Great news.

Apologies I didn't reply to your last msg just busy on a project.

Will try the new build on Monday and get back to you.

Thanks for all your support on this.

Cheers,
Chris
iMac 10.9 780M, Mac Pro 10.11 780, PC Win 10 780TI x3
Post Reply

Return to “Bug Reports”