Saving over image file crashes Max

Forums: Saving over image file crashes Max
Sub forum for bug reports
Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)

Saving over image file crashes Max

Postby Ka_sam » Mon Mar 13, 2017 3:57 pm

Ka_sam Mon Mar 13, 2017 3:57 pm
I can't believe I'm the only one experiencing this!
1) Render a frame, select "save image" and save to hard drive.
2) Render another frame, select "save image", pick the previous file (to save over and retain the same name). Max crashes and image is not saved.

This happens on my home PC as well as on my work pc which is running the Octane trial.
Please help, this problem means my work flow is suffering because I can't simply save over an image file, have to go through a whole load of trouble renaming and deleting files.

Thank you

Octane V3 3ds Max plugin
Windows 10 Professional
16GB Ram
GTX 970
Ka_sam
Licensed Customer
Licensed Customer
 
Posts: 3
Joined: Mon Oct 26, 2015 9:14 pm

Re: Saving over image file crashes Max

Postby paride4331 » Tue Mar 14, 2017 8:31 am

paride4331 Tue Mar 14, 2017 8:31 am
Hi Ka_sam,
Please upgrade to the latest version 4.30.
https://render.otoy.com/customerdownloads/plugins/ff/75/7a/6a/OctaneRender_for_3ds_Max_3.05.3_-_4.30.exe
This issue, if I remember, was with 4.21
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
User avatar
paride4331
Octane Guru
Octane Guru
 
Posts: 3022
Joined: Fri Sep 18, 2015 7:19 am

Return to Bug Reports


Who is online

Users browsing this forum: No registered users and 1 guest

Wed Jul 08, 2020 1:54 am [ UTC ]