Hmm, and are you sure that you are using this license only on this computer, and it is not activated elsewhere, perhaps on the same computer with another user or in another system? ... also, what happens if you reboot the system, is the license still locked?
One last question. Do you have the same problem with the Octane Standalone?
I have not all the details about the licensing system. It is managed by the Octane core under the hood, so I'm not sure what could be the problem. If you can't fix this issue, can you please send an email to [email protected]
? ... the support team should be able to help you with this issue.