ORC Subscription failed

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ChrisAngelius
Licensed Customer
Posts: 26
Joined: Sun Mar 08, 2015 9:55 am

Hi guys,

I subscribed to Octane VR in order to get access to ORC (Still ridiculous that I need to do this), and the payment failed due to an old credit card being picked up by Paypal. I updated the card, but now the subscription section of the site says I have no license and that my recent subscription is under review and won't let me try to make the purchase again. I need to get this up and running to start doing some more tests. How can I get past this? It says to check paypal, but paypal says the payment failed, end of story.
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bepeg4d
Octane Guru
Posts: 10340
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi ChrisAngelius,
please, send an email to [email protected] with your Otoy user ID, and the PayPal transaction number.
The offices are closed at the moment, but will be in touch with you just as soon as they return.

ciao Beppe
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