ORC Subscription failed

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ORC Subscription failed

Postby ChrisAngelius » Sat Apr 07, 2018 1:23 am

ChrisAngelius Sat Apr 07, 2018 1:23 am
Hi guys,

I subscribed to Octane VR in order to get access to ORC (Still ridiculous that I need to do this), and the payment failed due to an old credit card being picked up by Paypal. I updated the card, but now the subscription section of the site says I have no license and that my recent subscription is under review and won't let me try to make the purchase again. I need to get this up and running to start doing some more tests. How can I get past this? It says to check paypal, but paypal says the payment failed, end of story.
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Re: ORC Subscription failed

Postby bepeg4d » Sat Apr 07, 2018 10:04 am

bepeg4d Sat Apr 07, 2018 10:04 am
Hi ChrisAngelius,
please, send an email to [email protected] with your Otoy user ID, and the PayPal transaction number.
The offices are closed at the moment, but will be in touch with you just as soon as they return.

ciao Beppe
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