OctaneRebder devices preferences can‘t work

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cjt
Posts: 1
Joined: Mon Feb 24, 2020 5:59 am

C4D does not respond when I turn on web render Settings or OctaneRebder devices preferences.
I can operate in an open window but cannot close an open window. C4D is not responsive.
I don't know how to solve this problem.
Does anybody know how to solve it?
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bepeg4d
Octane Guru
Posts: 10349
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi,
not a common issue, please write to [email protected], sharing a screenshot of the c4d Console window, (Shift+F10), thanks.
Please, also share a screenshot like this one, that shows both the c4doctane directory opened, and the entire installation path, thanks:
Image

ciao Beppe
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