We had it happen in two scenes (which unfortunately I don't think we can send, as our Unity app and those scenes are confidential). Of our two scenes, it happened much more often on the more memory-intensive scene (that required using system memory in addition to 8GB GPU RAM). Our theory is it may ...

When trying to start a Recording, we are getting this error. It's happening so often that it gets frustrating. We then reload the scene, change nothing, and it works. But it'll often get the error 9 times out of 10 tries, it's very frustrating. Once the capture starts it works great. We are ...

Correct, we still get it in an empty scene. It just constantly spams this error in the Unity Editor:

NullReferenceException: Object reference not set to an instance of an object
OctaneUnity.UpperManagement.AddManager[T] () (at <efdca34fdf8a4fd59cf79b20737b9366>:0)
OctaneUnity.UpperManagement..cctor ...

We can't use the Octane Settings menu to get updates, because we are getting the "Object reference not set to an instance of an object" error. That error has been fixed in newer versions of Octane for Unity, but since we can't access the menu to download it, is there a location we can download the ...

Hi, my company is trying Octane out, and it's great! One problem however: the PBR Recorder lets you choose different Duration Modes, but it doesn't seem to actually work. No matter what we put for "First Frame" or Start (sec), it always starts on the very first frame Unity shows in Play Mode - it's ...