Search found 10 matches

by hartmann
Mon Jul 25, 2011 6:36 am
Forum: Commercial Product News & Releases (Download here)
Topic: Octane beta 2.48c ?
Replies: 1
Views: 1219

Re: Octane beta 2.48c ?

Just go to the "Release Candidate Testing Forum".
http://www.refractivesoftware.com/forum ... m.php?f=33

Cheers
by hartmann
Wed Jul 20, 2011 1:51 am
Forum: Demo Version Questions & Discussion
Topic: Octane wont start
Replies: 5
Views: 3863

Re: Octane wont start

Hi,

Did you also install the NVIDIA CUDA 3.2 toolkit? If not, here is the download link:
http://developer.nvidia.com/cuda-toolkit-32-downloads#Linux

And below please also find the link to the "Getting Started" tutorial which might help you as well if you haven't seen it already:
http://www ...
by hartmann
Tue Jul 19, 2011 4:04 am
Forum: Commercial Product News & Releases (Download here)
Topic: OctaneLive to be used overseas
Replies: 2
Views: 1196

Re: OctaneLive to be used overseas

Hi Jimmy

If you go on to our website and log into the "Customer Area", you'll be able to retrieve your password again. :-)

Let me know if you have any further queries

Cheers
Andrea
by hartmann
Wed Jul 13, 2011 6:07 am
Forum: Autodesk Maya
Topic: Any new info for maya exporter (mac)?
Replies: 2
Views: 1834

Re: Any new info for maya exporter (mac)?

EDIT: moved into Plugin Discussion/Support -> Autodesk Maya
by hartmann
Tue Jul 12, 2011 2:46 am
Forum: Demo Version Questions & Discussion
Topic: Technical questions for Full version?
Replies: 2
Views: 2447

Re: Technical questions for Full version?

Hi,

Licensed customers have access to the "Licensed Customer Forums" in which you can ask technical questions to the full version.
As you are a licensed customer now you will also find several other forums that are now available to you.

Cheers
Andrea
by hartmann
Mon Jul 04, 2011 1:21 am
Forum: Demo Version Questions & Discussion
Topic: A simple question about order
Replies: 4
Views: 2432

Re: A simple question about order

Correct, you'll receive access to download the software and 5 licence keys.

Cheers
by hartmann
Sun Jul 03, 2011 10:20 pm
Forum: Demo Version Questions & Discussion
Topic: A simple question about order
Replies: 4
Views: 2432

Re: A simple question about order

Hi there

The order process is done completely online. Just make sure you choose the "5-pack". :-)
Let me know if you have any further questions.

Cheers
Andrea
by hartmann
Thu Jun 30, 2011 12:30 am
Forum: General Discussion
Topic: License of Octane
Replies: 2
Views: 1059

Re: License of Octane

Hi Garcia

First of all you don't need to buy a new licence.
Sounds like you are still using Octane 2.2, correct me if I'm wrong.
You can just download the latest version 2.46b to your new machine and get your licence details in the customer area.
I'll send you a pm with instructions shortly ...
by hartmann
Mon Jun 27, 2011 4:56 am
Forum: News & Announcements
Topic: New Employee in NZ office: Andrea aka 'Hartmann' joins
Replies: 19
Views: 21400

Re: New Employee in NZ office: Andrea aka 'Hartmann' joins

Hi people

Glad to be part of the team!

Will talk soon :-)

Andrea

Go to advanced search