Octane V3 License Recovery

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Re: Octane V3 License Web Deactivation

Postby NVN » Mon Jul 04, 2016 10:28 am

NVN Mon Jul 04, 2016 10:28 am
i have only one unlock on my account....and my home pc dont use offline modus.
What i have to do?!?!?!?
I think its a bit buggy??
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Re: Octane V3 License Web Deactivation

Postby bepeg4d » Mon Jul 04, 2016 10:43 am

bepeg4d Mon Jul 04, 2016 10:43 am
Hi NVN,
just to clarify, your home PC is not in offline mode while your work PC is in offline mode, or do you mean that both PCs are not in offline mode?
ciao beppe
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Re: Octane V3 License Web Deactivation

Postby uncia » Mon Jul 04, 2016 4:52 pm

uncia Mon Jul 04, 2016 4:52 pm
I just have one question ...
Why the "Unlock" exists ?
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Unlock_shit.jpg
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Re: Octane V3 License Web Deactivation

Postby mojave » Mon Jul 04, 2016 8:04 pm

mojave Mon Jul 04, 2016 8:04 pm
uncia wrote:I just have one question ...
Why the "Unlock" exists ?


Please read the original post from this thread.
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Re: Octane V3 License Web Deactivation

Postby uncia » Mon Jul 04, 2016 9:39 pm

uncia Mon Jul 04, 2016 9:39 pm
mojave wrote:
uncia wrote:I just have one question ...
Why the "Unlock" exists ?

Please read the original post from this thread.


Thank you for moderating my original post . Now it's more polite-correct :)
I've read that post . Thank you.
And you know, your licensing mechanism does not work as it's advertised .

So ... Feel free to moderate my posts as much as you wish and "lock and unlock" me to your notice.
I always wanted to pay 600$ for software to be able to wait 1 hour for deactivation or to be locked and then unlocked.
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Re: Octane V3 License Web Deactivation

Postby uncia » Mon Jul 04, 2016 9:45 pm

uncia Mon Jul 04, 2016 9:45 pm
mojave wrote:
uncia wrote:I just have one question ...
Why the "Unlock" exists ?

Please read the original post from this thread.


can you explain to me this ?
look at picture in attachment . 8-)
wrong_nick_name.png
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Re: Octane V3 License Web Deactivation

Postby NVN » Tue Jul 05, 2016 6:42 am

NVN Tue Jul 05, 2016 6:42 am
bepeg4d wrote:Hi NVN,
just to clarify, your home PC is not in offline mode while your work PC is in offline mode, or do you mean that both PCs are not in offline mode?
ciao beppe


both oh them dont use the offline mode.
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Re: Octane V3 License Web Deactivation

Postby mojave » Tue Jul 05, 2016 10:32 pm

mojave Tue Jul 05, 2016 10:32 pm
NVN wrote:i have only one unlock on my account....and my home pc dont use offline modus.
What i have to do?!?!?!?
I think its a bit buggy??


What is the reason why you are using the online deactivation?

Cannot you use the sign-out functionality from either your plugin or standalone (File > Preferences > Account > Sign Out) or is it not working as you expect?
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Re: Octane V3 License Web Deactivation

Postby NVN » Wed Jul 06, 2016 2:52 pm

NVN Wed Jul 06, 2016 2:52 pm
mojave wrote:
NVN wrote:i have only one unlock on my account....and my home pc dont use offline modus.
What i have to do?!?!?!?
I think its a bit buggy??


What is the reason why you are using the online deactivation?

Cannot you use the sign-out functionality from either your plugin or standalone (File > Preferences > Account > Sign Out) or is it not working as you expect?


i use the online deactivation because of the switch from home to my office PC.
I dont know why he is not logout??
Sometimes its works, sometimes not.....

What ever....thanks Otoy for they great software which i cant use on more time at my home office!
And big thanks to the support, which it is too much work to reset it!
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Re: Octane V3 License Web Deactivation

Postby mojave » Wed Jul 06, 2016 8:11 pm

mojave Wed Jul 06, 2016 8:11 pm
Hi NVN,

Licenses are released when you close Octane Standalone or the plugin you are using.

If your internet connection is not stable that may be causing the license to not to be released at that time. You can ensure that's happened by checking your licenses status on the web before leaving home/your office where they should show as "Deactivated".

Please if this doesn't work send me a PM and we'll try to find out what's going on in your case.

Regarding to resetting the counter check the procedure specified in the original post of this thread.
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