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				Error loading symbols
				Posted: Tue Nov 19, 2024 9:46 am
				by GOTHACOM
				Hello, I recently moved from Win10 to Win11 with a fresh install, and now on modo launch I get this error:
I reinstalled the plugin but the error persists.
Any suggestion?
G
 
			 
			
					
				Re: Error loading symbols
				Posted: Tue Nov 19, 2024 11:24 pm
				by face_off
				Hi - disable the PRIME version of the plugin.
Paul
			 
			
					
				Re: Error loading symbols
				Posted: Fri Nov 22, 2024 11:40 am
				by GOTHACOM
				Thanks.
I have only installed the Studio+ subscription version... I don't know nothing about PRIME version: is there a documentation about that, so I can learn how to disable it?
			 
			
					
				Re: Error loading symbols
				Posted: Mon Nov 25, 2024 5:22 am
				by face_off
				GOTHACOM wrote:Thanks.
I have only installed the Studio+ subscription version... I don't know nothing about PRIME version: is there a documentation about that, so I can learn how to disable it?
Which version of Modo are you running please?  And which version (ie. release number) of the Octane plugin have you installed?
Paul
 
			 
			
					
				Re: Error loading symbols
				Posted: Mon Nov 25, 2024 8:50 am
				by GOTHACOM
				The last of both: modo 17.0v8 (with the eol license now) and OctaneRender_for_Modo17_2024_1_0_201_STUDIO
But actually in the log says OctaneRender Prime 2023.1.2 (13000200), that -fun fact- I never installed after the complete OS reset... lol!
Ok, uninstalled 2024.1, today I discover that modo comes with a build-in Prime version of Octane... I wasn't aware of that. Disabled the kit, reinstalled 2024.1, and now everything works perfectly.
Thanks!
G
			 
			
					
				Re: Error loading symbols
				Posted: Mon Nov 25, 2024 9:59 am
				by face_off
				GOTHACOM wrote:The last of both: modo 17.0v8 (with the eol license now) and OctaneRender_for_Modo17_2024_1_0_201_STUDIO
But actually in the log says OctaneRender Prime 2023.1.2 (13000200), that -fun fact- I never installed after the complete OS reset... lol!
Ok, uninstalled 2024.1, today I discover that modo comes with a build-in Prime version of Octane... I wasn't aware of that. Disabled the kit, reinstalled 2024.1, and now everything works perfectly.
Thanks!
G
Glad to hear you are back up and running.
Paul
 
			 
			
					
				Re: Error loading symbols
				Posted: Thu Nov 28, 2024 9:43 am
				by GOTHACOM
				Well, with 17.1v1 the error description is now different and specifically talks about disabling the Prime or Studio+ version of Octane kit... much clearer than before.
G