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H E L P How to download the commercial version?
Posted: Sun Sep 04, 2011 2:32 pm
by PatrickAdamietz
Hallo,
I have buy right now the Octane render, but I have no idea how to download the commercial version
??? Could someone help me?
thanx
Re: H E L P How to download the commercial version?
Posted: Sun Sep 04, 2011 3:32 pm
by portgas
first read the instructions you got on email ) second, go to
http://www.refractivesoftware.com/forum ... m.php?f=24
Re: H E L P How to download the commercial version?
Posted: Sun Sep 04, 2011 3:37 pm
by PatrickAdamietz
Hallo,
Thats the Problem- I dont get any Mail from refractivesoftware- only from Paypal that my payment was sucessfull.
An the Link you post me does not funktion "You are not authorised to read this forum."
Hmmm...
Re: H E L P How to download the commercial version?
Posted: Sun Sep 04, 2011 4:08 pm
by PatrickAdamietz
OK -I have found, that i must wait 12 hours for the activation of my account...
topic can be closed...
Re: H E L P How to download the commercial version?
Posted: Sun Sep 04, 2011 10:04 pm
by abreukers
PatrickAdamietz wrote:OK -I have found, that i must wait 12 hours for the activation of my account...
topic can be closed...
Yes indeed.
Anyway, for info to our users who are looking for answers and have stumbled upon this thread...
New purchases are manually checked and activated (security reasons), so some patience is required especially when ordering during the weekends. Admin/license sales is now done by the nz office, so when you order sometime in the afternoon from another continent, it might be past office hours or might even be midnight in nz. Timezone differences...