Support lead times?
Posted: Fri Dec 02, 2022 11:12 am
Whats the current wait time for email support? It's been 3 days and I still haven't had a reply back from the support email.
Normally, we are able to answer within few hours, but we have received too much requests due to past Black Friday, and we had to slow down a lot
Especially because a lot of users have created several tickets for the same question.
We hope to go back to normality during this week... fingers crossed!
ciao,
Beppe