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OctaneRender for Maya 2021.1.5 Installer hangs

Posted: Thu Jun 23, 2022 7:29 am
by iknowmedia
Hi All,

It seems that I cannot install the Octane for Maya plugin. It stops at "Extract: octaneRenderer.xml".
I run at administrator, disabled virus scanner, disabled firewall, reboot computer nothing works.

I can extract the installer archive and see the files so is there documentation to install this manually?

Or someone has some other tips?

Thx

Re: OctaneRender for Maya 2021.1.5 Installer hangs

Posted: Thu Jun 23, 2022 8:45 am
by iknowmedia
Weird, 2021.1.5 - 20.18 is installing fine.

Re: OctaneRender for Maya 2021.1.5 Installer hangs

Posted: Mon Jun 27, 2022 5:32 pm
by itsallgoode9
same issue for me. running on windows 10 x64

Re: OctaneRender for Maya 2021.1.5 Installer hangs

Posted: Mon Jun 27, 2022 10:34 pm
by BK
iknowmedia wrote:Hi All,

It seems that I cannot install the Octane for Maya plugin. It stops at "Extract: octaneRenderer.xml".
I run at administrator, disabled virus scanner, disabled firewall, reboot computer nothing works.

I can extract the installer archive and see the files so is there documentation to install this manually?

Or someone has some other tips?

Thx

Hi iknowmedia,

Thanks for the post. We are unable to replicate this on our end!
Would you please let us know which Autodesk Maya version you are trying to install OFM?

Anyway, please try the steps below to install the OFM manually after extracting!

- copy the OctaneRender VR for Maya or OctaneRender VRE for Maya folder under Program Files or anywhere in the drive!
- then extract the octane.mod file from
octanemod.zip
(323 Bytes) Downloaded 187 times
C:\Program Files\Autodesk\Maya20XX\modules
- open the octane module file in a text editor and change the first line

Code: Select all

+ MAYAVERSION:20XXOctaneRender 20.19 C:\Program Files\OctaneRender VR/VRE for Maya\20XX
Please let us know how it goes!

cheers

Re: OctaneRender for Maya 2021.1.5 Installer hangs

Posted: Tue Jun 28, 2022 12:00 pm
by iknowmedia
I installed 20.18 that worked for me. I use Maya 2022.3

Re: OctaneRender for Maya 2021.1.5 Installer hangs

Posted: Wed Jun 29, 2022 4:27 am
by BK
iknowmedia wrote:I installed 20.18 that worked for me. I use Maya 2022.3
Hi iknowmedia,

Thank you for the info.
We have the same Maya 2022.3 update and OFM 20.19 installed correctly in both Studio and Enterprise builds.
Is Autodesk Maya 2023 installed in C:\ drive or a different drive? also, please try installing manually and see if it resovles.

cheers