OTOY Forums

hello,
i'm trying to install octane plugin for cinema 4d but when I load cinema 4d i receive this error message,
thanks,
Roy

Have you read and applied the install procedures? Do you have requirements of the plugin?

Yes, I do.
I've downloaded cinema 4d 25 last release to try it with octane. I've installed it. Because there is no plugins folder inside c4d path, I've created a new plugin folder on my desktop and, after opening c4d , set this folder as the plugin path. I have an octane render subscription with all the plugins included. when I run C4d with the plugin it crashes, without the plugin it works perfectly.
Thanks,
Roy

this is the bug report

Can you please post a screenshot of your Maxon directory, your plugins directory, and your Octane directory?

Yes, of course.
Now I've tried to move the plugin folder to the exchange plugins folder of C4d. Now it starts but I can't see octane null part.

You do not have the plugin installed correctly. You need to create a directory called "plugins", without the quote and a lower case "p" in the Maxon directory. You should then place your c4doctane directory in the plugins directory. Your c4doctane directory should look like this:

I did it but it crash.

And you did remove the other plugin from the Exchange Plugins directory, correct?

correct