OTOY Forums

Hi,

I usually launch rendering during the night. Since 2 days, I wake up in the morning to see the infamous "OCTANE DESACTIVATED" windows.......
I try to reactivate it....when it works, it say that my licence is expired (which is not true). I have to restart the software and it finally works....but I lose a lot of precious rendering time !

What is the problem ?!? (I have no internet problem or connection cut)

Thanks

JM

Hi ajmstudio,
please contact Otoy support.
https://help.otoy.com/hc/en-us/requests/new
Regards
Paride