OTOY Forums

Hello
I always have problem to logg off from one pc (in my studio) and turn on my studio subscription at home (laptop)
Should I go to the Modo authenticate options and log off and than log off also from the octane stand alone,or is just
enough the Modo authenticate?

Many thanks

Hi. You shouldn't need to logoff - simply shutdown Modo in your Studio prior to starting Modo on your home laptop. If this is not working, please open a ticket with OTOY via the Support menu option at the top of this page.

Thanks

Paul

Well, I want to use modo to render an image using the Modo F8 renderer on one machine and the Octane for Lightwave plugin on another one. I can't. When Modo is started on pc # 1, the license is not available any more on machine n# 2.
When I try to log out on the Octane plugin on PC 1 (the Mdo plugin) , All I get is the autentificate button, with no option to log out. Meaning that, It looks like Octane isn't activated on Modo using the native renderer, but PC 2 claims that the license is already in Use.
SOmething else: when I insist, log out from the lightwave plugin to try and re-enable the plugin, I get a message stating that I need an internet connection to authentificate Octane (which I do)

I am having the same issues...
getting the Active License on the web site, It's giving me the message need to close all instances of Octane
well i closed everything down, rebooted machine and still get the same message

Octane is still free right ???

was curious

3dcgmodeler wrote:I am having the same issues...
getting the Active License on the web site, It's giving me the message need to close all instances of Octane
well i closed everything down, rebooted machine and still get the same message

Octane is still free right ???

was curious

Can you please open a ticket with OTOY about this via the Support menu option at the top of this paage.

Thanks

Paul

I did open a ticket
but they just do not have an answer, after 15 emails back and forth they have "NO" solution