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c4d crashes randomly, live picture viewer and live viewer
Posted: Sat Jul 17, 2021 10:04 am
by dekonstruckt
hi,
i'm getting random crashes when using live viewer, or when rendering to picture viewer. it just exits program.
if i restart c4d without restarting the pc, the whole c4d interface becomes very slow and sluggish and will crash again, opening the same file.
please advice
thanks
Re: c4d crashes randomly, live picture viewer and live viewer
Posted: Mon Jul 19, 2021 6:44 am
by bepeg4d
Hi,
from bugreport, it doesn't seem related to Octane, but to c4d interface and Nvidia driver
Please, save the project with assets, compress the resulting folder, and share a link to dropbox, or wetransfer, or any other similar service, by writing to
[email protected], linking also this discussion, thanks.
ciao Beppe
Re: c4d crashes randomly, live picture viewer and live viewer
Posted: Tue Jul 20, 2021 6:01 am
by saifdean93
Hello,
The same thing happens to me. 90% of the time when I try to render, it crashes. Please see attached for the bugs report, really appreciate it if anyone could help.
Below is my detail;
A. Windows 10 64 Bit
B. NVIDIA GeForce RTX3090
C. 32GB RAM
D. Nvidia driver version 471.41
E. OctaneRender Standalone version, 2020.2.4
F. OctaneRender c4D plugin version 2020.2.4-R2-win
G. Host application version, Cinema 4D S24.035 (RC)
H. Attached is the error that pops out
I. Attached is the bugs report
Re: c4d crashes randomly, live picture viewer and live viewer
Posted: Tue Jul 20, 2021 6:13 am
by bepeg4d
Hi saifdean93,
please post an octanelog_report.zip, c4d bugreport is not enough.
Please, open the scene, then go to c4doctane Settings/Log Output tab, and enable all the Log option checkboxes.
Then, load the scene in Live View, then in Picture Viewer, or until crash, then reopen c4d, navigate to c4doctane Settings/Log Output tab, press the **Generate log report** button, and share the octanelog_report.zip file, thanks.
ciao Beppe
Re: c4d crashes randomly, live picture viewer and live viewer
Posted: Fri Jul 23, 2021 9:37 am
by saifdean93
Hi Beppe,
Attached is the octanelog_report.zip file. I generate it as per instruction. I load it in Picture Viewer, it crashes, then reopens c4d to generate the report.
Appreciate your help.
Regards
Re: c4d crashes randomly, live picture viewer and live viewer
Posted: Mon Jul 26, 2021 6:17 am
by bepeg4d
Sorry, I cannot find any specific octane error in the logs.
Try to perform a clean installation of previous 471.11 Nvidia Studio driver:
https://www.nvidia.com/download/driverR ... 6851/en-us
If this version does not work, please try with the DCH version:
https://www.nvidia.com/download/driverR ... 6849/en-us
To perform a clean installation, please follow these steps:
ciao Beppe