Page 1 of 2

live db, previews and lost textures with updates

Posted: Sun Jun 13, 2021 8:13 pm
by reberts2
I have updated my Rhino 7 Octane plug-in, alongside with Rhino (to 7.7) and have once again suffered a loss of textures (live db material), broken material previews etc.

Is there a best practice to avoid these problems when we are required to make updates to accomodate new hardware?

Thanks in advance!

Re: live db, previews and lost textures with updates

Posted: Mon Jun 14, 2021 10:23 am
by face_off
Can you tell me the version number of the plug you have installed please?

Re: live db, previews and lost textures with updates

Posted: Mon Jun 14, 2021 1:57 pm
by reberts2
Yes, working with Rhino 7.7 and Octane Enterprise 2021.1.0.127.
I reverted back to Rhino 6 and Octane 4.05 and was able
to complete the project.
Thank you.

Re: live db, previews and lost textures with updates

Posted: Tue Jun 15, 2021 7:08 am
by face_off
Have you selected OctaneRender as the Rhino renderer?

Re: live db, previews and lost textures with updates

Posted: Thu Jun 24, 2021 2:12 am
by reberts2
That seems to have fixed it!
Thank you Paul!

Re: live db, previews and lost textures with updates

Posted: Thu Jun 24, 2021 3:20 am
by reberts2
Actually, previews for materials won't load even if I restart the computer, refresh textures and force "Update All Previews"
Thanks in advance Paul.

Re: live db, previews and lost textures with updates

Posted: Thu Jun 24, 2021 8:27 am
by face_off
reberts2 wrote:Actually, previews for materials won't load even if I restart the computer, refresh textures and force "Update All Previews"
Thanks in advance Paul.
Sorry - I am confused. You reported "That seems to have fixed it!".

Paul

Re: live db, previews and lost textures with updates

Posted: Tue Jun 29, 2021 4:18 pm
by reberts2
No worries Paul.
I've got things working except LiveDB previews are 'skewed' and material previews don't update reliably at the moment.
Thank you,
Rick

Re: live db, previews and lost textures with updates

Posted: Thu Jul 01, 2021 12:09 am
by face_off
Hi - I have found an issue with thumbnail previews in Octane 2021.1, and reported it to OTOY, so hopefully this issue will be resolved in the next release.

Thanks

Paul

Re: live db, previews and lost textures with updates

Posted: Wed Jul 07, 2021 11:48 am
by reberts2
Thanks so much Paul.
Much appreciated and why I stick with Octane!