OTOY Forums

Hi
I had purchased few enterprise licenses last year and now I just purchased Studio licenses. There is a CANCEL SUBSCRIPTION button. Does this button mean to CANCEL recurring fee or it will cancel recent purchase too ?

Hi,
if you cancel your subscription, the recurring monthly fee will be stopped.
You are able to stop further payment whenever you wish, which means the subscription will run out once the active month is up.
If you made a wrong purchase, please write to [email protected] with details, we are having a lot of traffic, but we will answer you as soon as possible.

ciao Beppe