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Authentication did not succeed
Posted: Thu Oct 01, 2020 2:31 pm
by roinigo
Hi,
I'm getting an authentification error with Octane Render.
Everything was working fine this morning. I didn't install any soft since and i don't use any firewall...
It's very ennoying : i'm working on a project !
Re: Authentication did not succeed
Posted: Fri Oct 02, 2020 6:13 am
by bepeg4d
Hi,
unfortunately this kind of error depends from your internet provider, and in general, VPN fix this issue.
Alternatively you could try switching to the DNS service provided by Cloudflare:
https://1.1.1.1/dns/
ciao Beppe
Re: Authentication did not succeed
Posted: Mon Nov 30, 2020 9:08 am
by Vincent
This is a joke ????
I just bought a suscriptions, and it's not working cause my internet provider specificities ???
I have to send a job in few hours ...
What is the problem with octane devs ???
Re: Authentication did not succeed
Posted: Mon Nov 30, 2020 10:36 am
by bepeg4d
Hi Vincent,
do you have Orange provider?
We had some reports in the past, but there is nothing we can do about it.
You can check the status of the Otoy services here:
https://status.otoy.com/
ciao Beppe
Re: Authentication did not succeed
Posted: Mon Nov 30, 2020 9:04 pm
by Vincent
Sorry for my fit of rage ..
Everything was my fault ... all work fine now ...
Shame on me ...