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Pre-Sale Question Credit Card Address

Posted: Mon Jun 15, 2020 11:45 am
by hazenkind
Hy, i would like to buy an Subscription (Upgrade my V4 to Studio Sub.)


BUT:
Please ensure that the billing address below matches the address registered with your credit card, as we send it to our payment processor for verification.
THAT IS NOT THE CASE. I need to buy it with my own Credit Card cause my Company doesnt have a Credit Card. The Card Owner and Billing Address IS NOT THE SAME. (Same for PayPal)
What to do?

Regards Christian

Re: Pre-Sale Question Credit Card Address

Posted: Tue Jun 16, 2020 6:08 am
by bepeg4d
Hi Christian,

for this kind of issues, better to write to [email protected], sharing your Otoy username, and some info about your issue, possibly with screenshots.

ciao Beppe

Re: Pre-Sale Question Credit Card Address

Posted: Tue Jun 16, 2020 9:45 am
by hazenkind
Hy Bepeg,
Please ensure that the billing address below matches the address registered with your credit card, as we send it to our payment processor for verification.
The bold part of that quote from the Otoy website isnt the Case. Everything fine now!

THX!