Page 1 of 1

how to unlock a license without using your site

Posted: Sat May 30, 2020 12:05 am
by coilbook
Hi Paride,
we have two slaves using all access licenses and we have 1 master that uses 1 3ds max license. As far as I understood 1 all access covers one master one slave.
Sometimes our master steals a license from slave 1 and the only way to get it back is to unlock through your site. Are there other ways to make the master return slave 1 license?

Thanks

Re: how to unlock a license without using your site

Posted: Mon Jun 01, 2020 12:16 pm
by paride4331
Hi coilbook,
Otoy support team will answer you asap.
Regards
Paride

Re: how to unlock a license without using your site

Posted: Tue Jun 02, 2020 1:55 am
by coilbook
paride4331 wrote:Hi coilbook,
Otoy support team will answer you asap.
Regards
Paride
Thank you
They did