OTOY Forums

Posted: **Wed Aug 28, 2019 7:06 am**

Hi,
several computer in our render farm are not rendering. Maya output window gives this message:

CUDA error 999 on device 3: unknown error
-> failed to link file
device 3: failed to load OSL shader code:
error : Multiple definition of 'cuSptStatistics' in 'cuda_texturenode', first defined in 'snippets_internal'
device 3: failed to compile module 0

Anyone knows whats this message means exactly?

Posted: **Fri Aug 30, 2019 4:31 am**

sampakinpa wrote:Hi,
several computer in our render farm are not rendering. Maya output window gives this message:

CUDA error 999 on device 3: unknown error
-> failed to link file
device 3: failed to load OSL shader code:
error : Multiple definition of 'cuSptStatistics' in 'cuda_texturenode', first defined in 'snippets_internal'
device 3: failed to compile module 0

Anyone knows whats this message means exactly?

Hey Sampakinpa,

It could be the Nvidia driver issue. Please try installing OctaneRender for Maya 4.05-13.46 [STABLE]/OctaneRender for Maya 2018.1.3-14.39 [STABLE] and Nvidia driver Version: 419.35 and see if it still crashes.

cheers

Posted: **Fri Aug 30, 2019 12:55 pm**

Thnks, I'll try ASAP

Posted: **Fri Aug 30, 2019 1:48 pm**

sampakinpa wrote:It could be the Nvidia driver issue. Please try installing OctaneRender for Maya 4.05-13.46 [STABLE]/OctaneRender for Maya 2018.1.3-14.39 [STABLE] and Nvidia driver Version: 419.35 and see if it still crashes.

This definitely worked, Thanks BK.

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CUDA error 999: unknown error

CUDA error 999: unknown error

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