Page 1 of 1

Random Octane 4.0 Errors in C4D R19

Posted: Thu Jan 10, 2019 6:32 pm
by bajazetov
A. Windows 10
B. 2x Zotac 1080 AMP Extreme
C. 64 GB DDR4
D. Nvidia driver version 417.35
E. /
F. OctaneRender plugin version 4.0
G. Cinema 4D R19.068 Studio
H. I get random octane errors. The last one (see attached log) happened while I was rotating the camera.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).

Let me know if there is any other info I should provide. Thanks

Re: Random Octane 4.0 Errors in C4D R19

Posted: Thu Jan 10, 2019 6:45 pm
by bajazetov
I have just tried Octane 4.01.1 RC2 and it is exactly the same. When I try to render the scene to PV Cinema 4D gets frozen for a second and it crashes without any errors. Or maybe there are some error C4D error logs but I don't know where to look for them.

Thanks

Re: Random Octane 4.0 Errors in C4D R19

Posted: Thu Jan 10, 2019 8:19 pm
by bajazetov
Here is the Cinema 4D log:

Loaded Octane DLL:OctaneRender Studio 4.00 version:4000021
Octane Render VR for Cinema 4D V4.00 built for:190 C4D vers:19068
Octane Render SDK version: 4.00
Py-Parametric Tools 1.0 successfully initialized
Activation time=5.109 sec.

FRAME 54 fps:30
--------------------------- EXPORT LOG ---------------------------
Export materials time= 1.204 ms
Collect objects time= 11.397 ms
Mesh creation time = 18.276 ms.
Total export Time = 122.528 ms
MB:0/0 ST/MOV:0/2 Nodes:23 Tris:26k DispTris:0 Hairs:0 Meshes:74
VRAM used/free/max:1.117Gb/5.327Gb/8Gb Out-of-core used:0Kb total used RAM:8.454Gb
Device:0 TotMem:8Gb rtData:669Mb film:137Mb geo:4Mb node:1Kb tex:60Mb unavailable:1.419Gb temperature:60
Device:1 TotMem:8Gb rtData:669Mb film:148Mb geo:4Mb node:1Kb tex:60Mb unavailable:1.556Gb temperature:67

Re: Random Octane 4.0 Errors in C4D R19

Posted: Fri Jan 11, 2019 10:26 am
by aoktar
Nothing extreme or suspicious in the log. You may have problems with OS/driver/gpu.

Re: Random Octane 4.0 Errors in C4D R19

Posted: Fri Jan 11, 2019 12:01 pm
by bajazetov
aoktar wrote:Nothing extreme or suspicious in the log. You may have problems with OS/driver/gpu.
Thank you.

* I tried clean driver install as suggested here viewtopic.php?f=86&t=70253 but it didn't help.
* So I tried to turn off one of the two cards in Octane settings and try to render the image - it worked with one card. But the other one failed.

Does it mean the other card has some malfunction?

Thanks

Re: Random Octane 4.0 Errors in C4D R19

Posted: Fri Jan 11, 2019 1:52 pm
by aoktar
bajazetov wrote:
aoktar wrote:Nothing extreme or suspicious in the log. You may have problems with OS/driver/gpu.
Thank you.

* I tried clean driver install as suggested here viewtopic.php?f=86&t=70253 but it didn't help.
* So I tried to turn off one of the two cards in Octane settings and try to render the image - it worked with one card. But the other one failed.

Does it mean the other card has some malfunction?

Thanks
Does malfunctioned gpu work fine alone?

Re: Random Octane 4.0 Errors in C4D R19

Posted: Sat Jan 12, 2019 9:52 am
by bajazetov
Does malfunctioned gpu work fine alone?
Nope, it is the one that crashes Octane renderer / Cinema 4D when Octane is activated.

Re: Random Octane 4.0 Errors in C4D R19

Posted: Sat Jan 12, 2019 1:03 pm
by aoktar
bajazetov wrote:
Does malfunctioned gpu work fine alone?
Nope, it is the one that crashes Octane renderer / Cinema 4D when Octane is activated.
So problem may be related with gpu. Pls try to lower gpu frequency.

Re: Random Octane 4.0 Errors in C4D R19

Posted: Mon Jan 14, 2019 2:43 pm
by bajazetov
:!: Decreasing GPU frequency by 150 MHz helped. Thanks!!!

Re: Random Octane 4.0 Errors in C4D R19

Posted: Mon Jan 14, 2019 2:57 pm
by aoktar
bajazetov wrote::!: Decreasing GPU frequency by 150 MHz helped. Thanks!!!
It's not a bug for Octane so as I expected.