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plugin c4dOctane-r19.cdl64 crashes while saving or stop rend

Posted: Tue Dec 18, 2018 7:18 am
by mat2789
I urgently need help, cinema4d works anyway octane render synonymous. When I render the image in the image manager, everything works to the point where I cancel the rendering or the rendering is done. When I stop rendering, the cinema 4d crashes.
when the picture is ready rendered and I think so, now finally I can save ... in the last few seconds before closing it crashes.

I do not know how to continue, everything works fine in the live viewer.
Here I can save the picture, but just not in the quality as in the image manager.

please, please, I need help!


my system
A. Operating System, Win 10
B. Graphics Card(s) model, 3 x gtx1080ti
C. RAM Capacity 64gb
D. Nvidia driver version 391.01
E. OctaneRender Standalone version, V4.01.1-R2
F. OctaneRender plugin version V4.01.1-R2
G. newest c4d r19 update

Re: plugin c4dOctane-r19.cdl64 crashes while saving or stop rend

Posted: Tue Dec 18, 2018 7:25 am
by aoktar
Great! Could you please put a few bugreport.zip as it points in window? And please what's used plugins? And which scenes caused this problem? Do you have renderpasses for saved or denoiser in use?

Re: plugin c4dOctane-r19.cdl64 crashes while saving or stop rend

Posted: Tue Dec 18, 2018 7:35 am
by mat2789
I will send the bugs as soon as I am home.
this problem exists in this file with an interior rendering, pathtrace, hdri, blackbody, 12gb out of core, denoise etc.

without render passes.

used plugins is only octane, the other plugins I did not use. and is the same as standalone.

but a question, what could this be, without looking at the bug file? what do you suspect?

the whole thing started with the update from v3 to v4 last weekend.