OTOY Forums

Hello,

to know if anyone has solution ...
to know if it's only happen to me ...

Config:
os Win7 pro
cpu: bi xeon with 48Go certified ram
gpu: 3 EVGA gtx 1080 8GB
nvidia drivers: 388.13
3dsmax 2018
octane 3.08.3 - 5.15

Working shaders in octane is a nightmare.
It happens on simple or complex scenes.

Opening material edit crash 3dsmax about 25% of the time.
With material editor already open, trying to create an new shader by just choosing glossy, diffuse ect crash 3dsmax about 25% of the time.
When alreday working on a shader trying to get a texture 3dsmax crash about 25% of the time.

When it doesn't crash and just make error i can't save my file "error writing to file" (i'm not working on a network).
It happens even with all cards deactivated in the device choose (no card allowed for rendering).
it happens with render viewport open and with render viewport close.
i work with 3dsmax viewport perfomance shading.
i deactivate my antivirus to avoid any conflict.
i try reinstall ocatne.

I loose about 25% of my day to reopen max after error and redo my shading work.

i always optimize my material editor to have the less possible thing to update/view

I have to save my scene everytime i want to work on a shader to avoid redo all the work.

It has always been hard to work with material editor and octane (like 10s to open material editor) but recently it's a real nightmare.
I have professional deadline to respect and this problem is like a bullet in the foot for me.

Am i the only one who has so much problem with material editor ?
Does anyone has meeting the same problem and got a solution ?

Hi thekwen,
never heard this before.
Did you check if your disk system is full?
As I can see in your screenshot your temp files and maybe all the backup, swap and temp folders are in system disk, this could make 3dsMax crash.
Regards
Paride

Hello Paride !

I have 60GB free on my system disk.
The saving errot "seems" (tried only one time after crash on saving, i redo the same but close material editor before save) to not happen when i close material editor before saving.

Waiting 10s for material editor to respond is a pain in the ass but so much crash while using it is a huge problem for me.

Kwen

Hi thekwen,
could you share your global settings file:
C:\Users\(YOURNAME)\AppData\Local\Autodesk\3dsMax\2018 - 64bit\ENU\plugcfg_ln\
and Octane Log Windows after crash (Render setup > tools > User global preferences > open Log Windows > (save it)
Regards
Paride

Hello !

CFG file in attachment.
For octane log windows when max crash it close log window ... how to save it ?

Hi thekwen,

And for information, log windows does not give any information while i'm working:

I open my scene
i open log window (octane version appears)
i open material editor
i create a glossy shader
max crash
nothing appears in log window and it close.

Max cause log window to close when crash i can't save it after crash ...

Thanks

Kwen

Hi thekwen,
after crash but before re-open 3dsMax
copy Octane3dsMaxLog.log
C:\Users\(YOURNAME)\AppData\Local\Autodesk\3dsMax\201X - 64bit\ENU
Regards
Paride

As nobody seems to have my problem i try to investigate my system.

It seems that it is steam or vive application that made material editor crash.
I deactivate them on windows starting and things seems better.

I hope thats i find the problem but i've been working for one hour without crash ...

I'll keep you inform if problems come again.

Thanks for support.

Kwen

@thekwen . Can tell for everybody, but I don't have your problems. No crash, works smooth.... sorry