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Linux 16.2.2 library issues

Posted: Wed Sep 05, 2018 6:22 am
by grimm
Hi Guys,

Thanks for the new Linux version, but I'm having an issue running OctaneServer:
jason@gemong ~/graphics/blender-octane $ OctaneServer
OctaneServer: error while loading shared libraries: /jenkins/workspace/OctaneBlender_Linux/OctaneServer/OctaneSDK/lib/linux/release_sdk/libsenseEIV.so: cannot open shared object file: No such file or directory
Jason

Re: Linux 16.2.2 library issues

Posted: Wed Sep 05, 2018 11:19 am
by mac3d
grimm wrote:Hi Guys,

Thanks for the new Linux version, but I'm having an issue running OctaneServer:
jason@gemong ~/graphics/blender-octane $ OctaneServer
OctaneServer: error while loading shared libraries: /jenkins/workspace/OctaneBlender_Linux/OctaneServer/OctaneSDK/lib/linux/release_sdk/libsenseEIV.so: cannot open shared object file: No such file or directory
Jason
Identical problem..
Ubuntu 16.10 64 bit

Re: Linux 16.2.2 library issues

Posted: Wed Sep 05, 2018 10:31 pm
by DrawFun
Hi grimm and mac3d,

Sorry about the inconvenience. We are fixing it now and will update the linux version once it gets sorted.
As workarounds, could you please try to fetch libsenseEIV.so from standalone v4 rc2 packages/folder and put it under {$OctaneBlender}/lib? Thanks.

Cheers,
DrawFun

Re: Linux 16.2.2 library issues

Posted: Thu Sep 06, 2018 3:37 am
by DrawFun
Hi grimm and mac3d,

Just got the download link updated. Please try to reinstall to solve this issue. Sorry about that.

Cheers,
DrawFun

Re: Linux 16.2.2 library issues

Posted: Thu Sep 06, 2018 6:19 am
by grimm
Thanks Drawfun, but I'm still having the same issue. I also looked in the archive for the libsenseEIV.so library file to manually install, but it's not there. I downloaded the run file twice to make sure I had the new version, but no difference.
./OctaneServer
./OctaneServer: error while loading shared libraries: /jenkins/workspace/OctaneBlender_Linux/OctaneServer/OctaneSDK/lib/linux/release_sdk/libsenseEIV.so: cannot open shared object file: No such file or directory
Edited to add that I found the library in the stand alone install and tried copying it to the lib dir under the Blender plugin dir "/usr/local/OctaneBlender/lib", /lib, and /usr/lib but no change in the error. It appears that the path it's looking for the file in has been hard coded into the build?

Jason

Re: Linux 16.2.2 library issues

Posted: Thu Sep 06, 2018 9:35 am
by mac3d
No problem DrawFun, thank you for your work..

No change in the error...
No Renderserver at address..

Re: Linux 16.2.2 library issues

Posted: Fri Sep 07, 2018 2:42 am
by DrawFun
grimm wrote:Thanks Drawfun, but I'm still having the same issue. I also looked in the archive for the libsenseEIV.so library file to manually install, but it's not there. I downloaded the run file twice to make sure I had the new version, but no difference.
./OctaneServer
./OctaneServer: error while loading shared libraries: /jenkins/workspace/OctaneBlender_Linux/OctaneServer/OctaneSDK/lib/linux/release_sdk/libsenseEIV.so: cannot open shared object file: No such file or directory
Edited to add that I found the library in the stand alone install and tried copying it to the lib dir under the Blender plugin dir "/usr/local/OctaneBlender/lib", /lib, and /usr/lib but no change in the error. It appears that the path it's looking for the file in has been hard coded into the build?

Jason
Hi Jason,

It seems that the download link is not updated correctly. We are fixing it now.
Regarding the lib path, the lib folder is relative to where the OctaneServer is.
E.g. by default, the OctaneServer is under "/usr/local/OctaneBlender". Then please put the so under "/usr/local/OctaneBlender/lib".

Cheers,
DrawFun

Re: Linux 16.2.2 library issues

Posted: Fri Sep 07, 2018 3:07 am
by DrawFun
Hi Jason and mac3d,

Could you please try the new link in the release post (or https://render.otoy.com/customerdownloa ... 16.2.2.run directly)? Thanks.
Sorry about the inconvenience.

Cheers,
DrawFun

Re: Linux 16.2.2 library issues

Posted: Fri Sep 07, 2018 4:24 am
by grimm
Hi Drawfun,

Sorry, same error, and I have copied the library to /usr/local/OctaneBlender/lib:
jason@gemong /usr/local/OctaneBlender/lib $ ls
libfbxsdk.so liboctane.so libtbb.so.2 octane.dat
libgomp.so.1 libsenseEIV.so libtinfo.so.5
Octane server is still looking for the file in /jenkins/workspace/OctaneBlender_Linux/OctaneServer/OctaneSDK/lib/linux/release_sdk
OctaneServer
OctaneServer: error while loading shared libraries: /jenkins/workspace/OctaneBlender_Linux/OctaneServer/OctaneSDK/lib/linux/release_sdk/libsenseEIV.so: cannot open shared object file: No such file or directory
Jason

Re: Linux 16.2.2 library issues

Posted: Fri Sep 07, 2018 7:29 am
by mac3d
Hi Drawfun..

Thanks again for the work you do for the Linux version, I really appreciate it

'm not a programmer but it seems there is a problem linking to the library?

He's looking for the library inside a folder I do not have... :roll:
/jenkins/workspace/OctaneBlender_Linux/OctaneServer/OctaneSDK/lib/linux/release_sdk/libsenseEIV.so: can not open shared object file: No such file or directory