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Net rendering crash (another)

Posted: Mon Aug 08, 2016 2:04 pm
by sdanaher
3.03.2 R5

Network rendering
LV
Render region active
Changed the source or an instance in a scene
no change to render, click Refresh...crash

Re: Net rendering crash (another)

Posted: Mon Aug 08, 2016 2:24 pm
by aoktar
Can we keep similar posts in same topic? We're looking that. Thx.

Re: Net rendering crash (another)

Posted: Mon Aug 08, 2016 4:01 pm
by sdanaher
I was asked before to put different ones in a different post. From my POV its crashing for a different reason.

Please, I'm not a beta tester - make it easier to report and track bugs...

Re: Net rendering crash (another)

Posted: Mon Aug 08, 2016 4:11 pm
by aoktar
Sure nobody is beta tester. But all seems(at least 3 post with NETRENDER) related with netrender. And we'll look it.
Seperated threads are just making harder and confusing to track and answer. Also please post bugs in bugreports section with bugreport.zip if you want to help us.
Thanks!

Re: Net rendering crash (another)

Posted: Mon Aug 08, 2016 5:28 pm
by sdanaher
Correct, we're users: paid for the software. I'm doing 20x more bug reporting with octane than any other sw I use.

Otoy needs to invest more in a simple bug reporting system, rather than expecting users to do a lot of the leg work. You guys need to make it easier for us, not the other way round.

Re: Net rendering crash (another)

Posted: Mon Aug 08, 2016 7:27 pm
by aoktar
sdanaher wrote:Correct, we're users: paid for the software. I'm doing 20x more bug reporting with octane than any other sw I use.

Otoy needs to invest more in a simple bug reporting system, rather than expecting users to do a lot of the leg work. You guys need to make it easier for us, not the other way round.
It's not so easy and don't know better way. Plugin is build in middle of lot of layers. C4D SDK and Octane Renderer SDK. Also Octane is build on Cuda API. And networking is another layer. Sometimes it's impossible for me to catch exact points due this isolated parts.
At least posting a BUGREPORT.ZIP and scene with latest step will help to understand where to look.

Re: Net rendering crash (another)

Posted: Tue Aug 09, 2016 12:36 am
by abstrax
I just fixed a deadlock in the net render master which seems to occur only on OSX. It happens when a message was being sent at the same time when some new render data arrived and the master cancelled the current update messages. Hopefully this will solve the issue above.

EDIT: After re-reading your opening post, It will probably not fix it. I will try to reproduce the problem.

Re: Net rendering crash (another)

Posted: Tue Aug 09, 2016 1:57 am
by abstrax
sdanaher wrote:3.03.2 R5

Network rendering
LV
Render region active
Changed the source or an instance in a scene
no change to render, click Refresh...crash
Ok, I tried to reproduce your problem without any luck. I very quickly run into the problem that the network rendering stops and C4D doesn't wants to quit / crashes during shutdown, but I couldn't make it crash just by clicking refresh in live viewer. The net render hang will be fixed with the next Octane release.

Re: Net rendering crash (another)

Posted: Tue Aug 09, 2016 9:16 am
by sdanaher
It just happened again. It was when changing the linked object in a cinema instance while LV was active.

Re: Net rendering crash (another)

Posted: Tue Aug 09, 2016 9:48 pm
by abstrax
sdanaher wrote:It just happened again. It was when changing the linked object in a cinema instance while LV was active.
I tried again, but had no luck. Maybe wait until 3.03.3 is out and if the problem still occurs, please send me the C4D scene and the last steps you did until it crashed. Thanks.