OTOY Forums

How on earth do i de activate the licence so i can use it on another pc??? De activate button is missing, ur causing me LOTS OF HEADACHE since yesterday in both max and c4d..........HELP ASAP i cannot continue working....

Licenses are released (deactivated) automatically when you close a plugin. If that's not happening you may have chosen to use "Offline licensing" at the time you signed out.

When in offline mode all plugins should provide a button to deactivate the license in use by that specific plugin. As a way of example this is how it looks like in 3Ds Max:
Please refer to the 3.0 new features post if you need more information.

No they are not released automatically. How i fix this? I didnt choose offline licence.

Its very inconvenient every time that i close my pc to log in in both app + standalone and deactivate... Do something about it plz. A lot people facing this issue as well. thanks

thanulee wrote:No they are not released automatically. How i fix this? I didnt choose offline licence.

So I assume you have some understanding of how the licensing system works and that you are using Win 7 according to your signature.

Could you please share with me via PM the files located at the following locations?

Thanks, mojave, i contacted support and its fixed now.

thanulee wrote:Thanks, mojave, i contacted support and its fixed now.

Could you explain what the solution was so other users can see it please?

I had standalone 2.x at the one of 2 pcs. I uninstalled everything and installed 3.x. I do believe that was it.

Glad to see you got it working, thanks for the confirmation.

I also had problems with the Rhino activation (Octane 3).
So installing the old 2.5 plugin, activation and reinstalling V 3.0 seems to be the only workaround so far.