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Cannot open 1.9 files = crashing 3dsmax

Posted: Wed Dec 16, 2015 9:37 am
by HHbomb
Hi,
I wonder if anybody have same problem, but I can't open old scenes done with octane 1.9 with octane 2.15 installed, this crash 3dsmax when opening the scene....
Not very easy to convert a scene that I cannot open...
Hope there is a solution.

Re: Cannot open 1.9 files = crashing 3dsmax

Posted: Wed Dec 16, 2015 6:33 pm
by JimStar
This is 3ds Max crash, not plugin's...
This is the reason why internal converter is not possible for this. 3ds Max has such a design of stored data structures that they are inaccessible to the plugin during read/write process. So there is not much the plugin can do to avoid this.
But I can try to look for exact reason in your scene if you give me it. Perhaps some workaround is possible in your case...

Re: Cannot open 1.9 files = crashing 3dsmax

Posted: Tue Dec 22, 2015 1:30 pm
by HHbomb
Hi, Jim thanks for answer.
Unfortunally, I can't send you these scenes as is, my client won't be happy....
Can you give me some ideas of what kind of elements can make this crash occur ? so I can try to give you some parts ?
It could help me a lot.

Re: Cannot open 1.9 files = crashing 3dsmax

Posted: Sun Jan 17, 2016 9:10 pm
by coilbook
same here i wish they can at least grey out the materials that do not work instead of crashing max. So far i found mix material that does it

i think as customers we should not deal with this and otoy should find a seamless conversion and transition to a new version. It is like if I have vray 3 and 10000 materials and I buy vray 4 and nothing works anymore all my textures must be rebuilt or they will crash max

Re: Cannot open 1.9 files = crashing 3dsmax

Posted: Fri Feb 19, 2016 1:11 am
by azen
Hi,

Give this script a test, and see if this helps. Be sure to use this script on your scene while the 2.23.2 - 1.9 is installed. The scene should open in 2.23.2 - 2.0 or higher now.

Cheers,
Azen