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Plugin not working

Posted: Mon Sep 14, 2015 12:47 pm
by ricardobjerke
This is weird

I am having problems getting my octane 3ds max plugin to work. It works fine inside Octane standalone application, but inside 3dsmax it doesn't, and I always get stuck with a colorful square, even though it detects my GPU. Not sure why this is happening.
Here are some screenshots:

Image
Image

Here are the details:

Geforce GTX 970
Nvidia driver 355.82
3dsmax 2015
Octane Plugin v.2.04
Octane Standalone v.2.24.01

We have this project that has to be rendered as fast as possible so needess to say that any help would be extremely appreciated.

Cheers,

Re: Plugin not working

Posted: Mon Sep 14, 2015 8:42 pm
by ricardobjerke
Help? Anyone?

Re: Plugin not working

Posted: Mon Sep 14, 2015 10:04 pm
by abreukers
hi ricardobjerke, for some reason we can't see the images attached. Is your scene built in the standalone v2.24? your scene might be using some attributes that were only added after v2.04, you might try upgrading your plugin version. don't forget to back up the scene prior to upgrading just in case you want to revert.

Re: Plugin not working

Posted: Tue Sep 15, 2015 1:56 am
by ricardobjerke
Hi.

No, it wasn't. The whole scene was built inside of max. The only reason I exported to the standalone version was to check if there was something wrong with my GPU.

I already tried other plugin versions, without success and the same scene renders fine in other machines...

https://www.dropbox.com/s/ik9nng0j53946 ... e.jpg?dl=0

https://www.dropbox.com/s/n9btrz9jrvqlz ... x.jpg?dl=0

Any thoughts? :S

Re: Plugin not working

Posted: Tue Sep 15, 2015 6:26 am
by HHbomb
your samples are set to 0...
I had the same problem one time, I had set the sample to zero by mistake.

Re: Plugin not working

Posted: Thu Sep 17, 2015 6:42 pm
by ricardobjerke
HHbomb wrote:your samples are set to 0...
I had the same problem one time, I had set the sample to zero by mistake.
Thanks for the heads up but sample is on zero because the plugin can't detect the GPU, therefore it didnt sample anything. :)