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OSX Issues

Posted: Sat Jan 01, 2011 10:29 pm
by nxfxcom
Hello,

i am a new user, was all exited after i played with it on PC to finally use it on my mac, bought the beta, and now, its not working,
i have a mac pro 5.1 12 core with the Quadro 4000 and the GT120.

i have all the latest drivers toolkits etc, and the app starts fine, but nothing ever happens in the render viewport,
my demo version on PC works fine, but nothing here ;(

And when i close it i get this error crash report

Any ideas?

Thank you

Code: Select all

Process:         octane [556]
Path:            /Volumes/APPS/Applications/OctaneRender pre-beta2.3 v5.app/Contents/MacOS/octane
Identifier:      org.refractivesoftware.octanerender
Version:         1.02 (1.02)
Code Type:       X86 (Native)
Parent Process:  launchd [463]

Date/Time:       2011-01-01 17:26:47.394 -0500
OS Version:      Mac OS X 10.6.5 (10H574)
Report Version:  6

Interval Since Last Report:          427713 sec
Crashes Since Last Report:           17
Per-App Interval Since Last Report:  10746 sec
Per-App Crashes Since Last Report:   7
Anonymous UUID:                      3C40E42E-ADD9-4EDC-89BC-6597D4B3C334

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000fe111220
Crashed Thread:  6

Re: OSX Issues

Posted: Sun Jan 02, 2011 1:44 pm
by nxfxcom
Hey,

nobody an idea, would really love to play with this! Got a second quadro today, but still not working!

Re: OSX Issues

Posted: Sun Jan 02, 2011 4:45 pm
by bepeg4d
unfortunately there are other user with the same setup and the same issue, I think that the drivers are too new for octane. I hope that the incoming v5b with cuda 3.2 could fix it
look at here:
http://www.refractivesoftware.com/forum ... =14&t=4637

ciao beppe

Re: OSX Issues

Posted: Sun Jan 02, 2011 4:51 pm
by nxfxcom
Thank you, please keep us updated, is it possible to temporarily switch the license to windows till then ?

Re: OSX Issues

Posted: Sun Jan 02, 2011 6:58 pm
by mib2berlin
Yes, but you should deactivate your live account over customer area and after one hour you could activate your windows system.
Cheers, mib

Re: OSX Issues

Posted: Wed Jan 05, 2011 2:00 am
by nxfxcom
okay did that, but miss my mac already, when will we have a working prerelease?

Thank you