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Activation suddenly broken?
Posted: Tue Jun 23, 2015 9:26 pm
by heavypoly
Hi all, have any of you had this isse?
I've had octane working for the past month fine, then today it says my account is activated on another machine...I haven't changed anything. Any ideas?
Re: Activation suddenly broken?
Posted: Tue Jun 23, 2015 10:48 pm
by manalokos
That happens to us many times, I am not sure why...
Re: Activation suddenly broken?
Posted: Wed Jun 24, 2015 7:26 am
by Lewis
manalokos wrote:That happens to us many times, I am not sure why...
And what's the solution/workaround to that problem ?
Thanks
Re: Activation suddenly broken?
Posted: Wed Jun 24, 2015 8:47 am
by bepeg4d
heavypoly wrote:Hi all, have any of you had this isse?
I've had octane working for the past month fine, then today it says my account is activated on another machine...I haven't changed anything. Any ideas?
Hi,
have you change something in your hardware or in the network setup?
Does deactivating and reactivating on your user account on this site solves the issue?
ciao beppe
Re: Activation suddenly broken?
Posted: Wed Jun 24, 2015 11:52 am
by manalokos
Just deactivate and activate again using the codes provided.
Re: Activation suddenly broken?
Posted: Thu Jun 25, 2015 4:00 am
by heavypoly
So I'm out for an hour or so while it reactivates?
What can I do to prevent this from happening, this would suck if I was in a crunch..
Re: Activation suddenly broken?
Posted: Thu Jun 25, 2015 9:52 am
by manalokos
No, you can activate it imediately.
Re: Activation suddenly broken?
Posted: Thu Jun 25, 2015 1:41 pm
by bepeg4d
Hi,
In general, the first deactivation / activation should be instantaneous, you need to wait from 30 to 60 minutes if you need to do another deactivation / activation shortly.
ciao beppe