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Macbook Pro Crash after Import?!?

Posted: Sun Dec 05, 2010 11:59 am
by Kolja
Hi,
When I try to import an obj file (add->objects->mesh) the import seams to be ok, but when I click the node nothing happens.
If I click in the render viewport nothing happens either, but after a few more clicks octane crashes...

The mesh is exported from blender...

Greetings Kolja

Re: Macbook Pro Crash after Import?!?

Posted: Tue Dec 07, 2010 9:05 am
by mib2berlin
Hi, try the "Test Suite" from downloads first to test your octane.
I think you have the wrong export settings, look here:
http://www.refractivesoftware.com/forum ... 2&start=70
Octane customers get an export script for 2.49, 2.5 script is in development.

Cheers mib

Re: Macbook Pro Crash after Import?!?

Posted: Tue Dec 07, 2010 7:58 pm
by Kolja
No, that doesn't work either...
First I downloaded the recommended drivers and packs, but with that I couldn't even start octane. Then I installed the 3.2 drivers and was able to start the program.
But when load a file from the DemoSuite and click on the node nothing happens...

Then after a minute or so, octane closes and that's it...

Greetings Kolja

Re: Macbook Pro Crash after Import?!?

Posted: Tue Dec 07, 2010 8:54 pm
by radiance
Kolja wrote:No, that doesn't work either...
First I downloaded the recommended drivers and packs, but with that I couldn't even start octane. Then I installed the 3.2 drivers and was able to start the program.
But when load a file from the DemoSuite and click on the node nothing happens...

Then after a minute or so, octane closes and that's it...

Greetings Kolja
Hi,

Did you follow the installation tutorial video?
Also, before we can provide any help, we'd need the exact versions of your OS, eg 10.5.x or 10.6.x, and the exact driver versions you downloaded/installed.
Here's the installation video: http://www.refractivesoftware.com/demotutorial.html

Radiance

Re: Macbook Pro Crash after Import?!?

Posted: Wed Dec 08, 2010 12:32 am
by Kolja
Yes, I've done everything exactly as discribed...

But as I wrote before, if I user your recomended drivers, I've got the message, that no cuda capable device was found...

If I install the latest drivers (dev 3.2.17) and the latest toolkit (3.2.17) then octane starts.

But then I've got problems to render anything...

I'm running octane on a Macbook Pro i7 with the Nvidia M330 card (512MB), MacOS 10.6.5...
What else do you need to know?

Geets Kolja

Re: Macbook Pro Crash after Import?!?

Posted: Wed Dec 08, 2010 3:09 am
by radiance
Kolja wrote:Yes, I've done everything exactly as discribed...

But as I wrote before, if I user your recomended drivers, I've got the message, that no cuda capable device was found...

If I install the latest drivers (dev 3.2.17) and the latest toolkit (3.2.17) then octane starts.

But then I've got problems to render anything...

I'm running octane on a Macbook Pro i7 with the Nvidia M330 card (512MB), MacOS 10.6.5...
What else do you need to know?

Geets Kolja
Hi,

What GPU does your laptop have, i think the M330 is actually a chipset, not a GPU.

Radiance

Re: Macbook Pro Crash after Import?!?

Posted: Wed Dec 08, 2010 6:51 am
by Kolja
Here are the stats:

NVIDIA GeForce GT 330M:

Chipsatz-Modell: NVIDIA GeForce GT 330M
Typ: GPU
Bus: PCIe
PCIe-Lane-Breite: x16
VRAM (gesamt): 512 MB
Hersteller: NVIDIA (0x10de)
Geräte-ID: 0x0a29
Versions-ID: 0x00a2
ROM-Version: 3560
gMux-Version: 1.9.21

Edit: I've added a screenshot of the device manager...

Re: Macbook Pro Crash after Import?!?

Posted: Thu Dec 09, 2010 5:03 am
by radiance
Hi,

I think this might be an issue related to the new GPU you're using and the requirement of older 3.0 drivers for the demo version (which is beta 2.2 at this time)
If none of the drivers work you might have to wait until we make a version of beta 2.3 available with the new cuda 3.2 support.
As beta 2.3 is still in development, we don't have a demo version yet, it will be created when 2.3 is finished.

Radiance

Re: Macbook Pro Crash after Import?!?

Posted: Thu Dec 09, 2010 1:47 pm
by Kolja
OK, no problem...
Thanks for the help.
I'll wait...

Re: Macbook Pro Crash after Import?!?

Posted: Fri Jan 21, 2011 2:31 am
by vingochr
Same here,

2.4 GHz MacBook Pro GeForce 9400M/9600M GT

Installed as the tutorial shows, comes up with window saying I don't have CUDA, when I actually do (it's in the system preferences panel, actually says I should upgrade to latest 3.2 driver). I then installed XQuartz that worked with someone else, didn't do anything for me. I then upgraded the CUDA driver. It loads now but crashes when I open up anything.

Quite frustrating as I'd like to buy this if it actually works pretty well!