OTOY Forums

Hi Everyone!

I installed OctaneRender for Rhino 5.0 today, and all was going well until the error appeared when I clicked the render bar. It happens in both 'open viewport' and 'render' mode. There is no info on this so I have come here to hopefully find some answers. I am currently working on a few designs so would be good if I could knock this error on the head.

I look forward to posting some introductions about my work at a later date. Thanks for your help!

Matt

Hi Matt

If you restart Rhino and reload and render that scene, does the error re-occur, or was it a one-off pls?

Paul

Hi Paul,

Thanks for your reply. I tried restarting rhino and reloading the scene a few times yet still no luck, Maybe I should try a re-install?

Hi Matt

Are you able to post a screenshot of the Rhino->Render->Panels->Lights and Sun settings pls?

Paul

Hi Paul,

Is this what you mean? thanks for helping me out here.

Cheers

Is this what you mean? thanks for helping me out here.

Everything seems OK there. Would it be possible to send me the scene pls? Email address is paul at physicalc-software dot com.

Thanks

Paul

Hi Paul,

I apologise for the delayed response- I had a presentation yesterday.

I will send the scene through to you now, i'll delete most of the geometry to keep it small. I appreciate your help!

Thanks

Hi Again,

Sorry to do this again. But when I began rendering tonight the error appeared again on the screen.

First it said the geometry is to large and I need to increase the number of polygons....I tried doing so but it never seemed to change the actual number.

Then when I clicked render the same error appeared and has been coming up whenever I click render even in different Rhino scenes.

Hopefully it can be fixed....

Cheers

Hi Matt

Can you pls provide some info on your setup - as per http://render.otoy.com/forum/viewtopic.php?f=41&t=39099 - the section labeled "If you have a support issue, pls provide the following information:"

Thanks

Paul

Hi Paul,

Sure thing.

Windows 8
64 Bit
16 GB of ram
Geforce GTX 780
Driver version. 337.88
Rhinoceros Version 5 SR8 64-bit(5.8.40315.18095, 3/15/2014)
OctaneRender for Rhino version v1.50

Thanks again for your assistance