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Cant open first octane copy after we purchase another one

Posted: Fri Mar 22, 2013 3:15 am
by chenyang
I bought my first OctaneRender license at 2012-08, and activated it on a Windows machine.

Yestoday I purchase another license and active it on a Linux machine. And everything is OK.

But today when I opened OctaneRender on Windows, an error message showed as follow:
license.png
And then, I tried to open OctaneRender on Linux, the same message showed the same (as above)

Please help me solve it, thanks.

Re: Cant open first octane copy after we purchase another on

Posted: Fri Mar 22, 2013 4:03 am
by FooZe
Hi Chen,

Thanks for contacting us via email also.
(Just a note to those browsing this has been solved).

Thanks
Chris.

Re: Cant open first octane copy after we purchase another on

Posted: Fri Mar 22, 2013 4:23 am
by chenyang
Thanks to the support team, solved my problem.