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Unable to purchase Octane!?

Posted: Fri Oct 05, 2012 1:50 pm
by Starrigger
Hi everyone,

Hopefully someone can help with this...

I have an active forum login, as you can tell from this post, but I cannot login on the purchase side.. I am unable to spend my money here.. :cry: :cry: :cry: :cry: I reeeeaaalllyyy want to buy this but can't get past the login. I have sent an email to the "license" email address as well.

I have tried multiple browsers thinking that might be the issue.. but nope, not it, I tried creating a new user account.. but again, no...

thank you very much for any help anyone can provide.

Steve

Re: Unable to purchase Octane!?

Posted: Fri Oct 05, 2012 2:41 pm
by kavorka
Are you talking about this page?
http://render.otoy.com/shop/standalone.php

Re: Unable to purchase Octane!?

Posted: Fri Oct 05, 2012 3:22 pm
by ssouth
OK, I had to use the new login I created, as the old one did not work... But I am now a proud owner of a fine new license! :D :D :D

Re: Unable to purchase Octane!?

Posted: Sat Oct 06, 2012 3:52 am
by ssouth
Ok, I am showing in the customer area that I have a license... when, or where do I get the software?

Steve

Re: Unable to purchase Octane!?

Posted: Sat Oct 06, 2012 4:39 am
by abstrax
Hi Steve.

You are now in licensed customer group and with that you have access to the download forums. You will find the latest commercial releases here:
http://render.otoy.com/forum/viewforum.php?f=24
... and the latest release candidates here:
http://render.otoy.com/forum/viewforum.php?f=33

Happy rendering,
Marcus

Re: Unable to purchase Octane!?

Posted: Sat Oct 06, 2012 5:30 am
by ssouth
thanks very much. cant wait to get started :D

Re: Unable to purchase Octane!?

Posted: Thu Oct 18, 2012 3:54 pm
by barracapost
I am having the same problem. I just purchase the software and I cannot find a link where to download it.

PLEASE send me the link or tell me how to download it

Re: Unable to purchase Octane!?

Posted: Thu Oct 18, 2012 8:39 pm
by FooZe
Hi Guys,

Part of the purchase process is manual and it can take up to 24hrs before it is completed and you get the instructions and access to downloads.
We are working on making this fully automated in future.

Sorry for the delay.
(barracapost - you should be able to get to Abstrax's links now).

Cheers
Chris.