Re: License locked to "activated", can't "deactivate"
Posted: Sun Mar 26, 2017 7:55 pm
What you see is normal. If your machine get's powered off and upon restart the settings are different:
1) Octane won't get a chance to deactivate the licenses in use.
2) The machine will look like a different one when it restarts.
This leads to the licensing system that the license is still in use on the first machine as it hasn't been released, which does not even exist anymore.
I'd recommend to make sure you don't use offline licensing and that Octane is gracefully closed when your machines are switched off, this should release the license and make it available to the next machine.
I'll ask to reset your counter while you can solve this issue.
I hope that helps.
1) Octane won't get a chance to deactivate the licenses in use.
2) The machine will look like a different one when it restarts.
This leads to the licensing system that the license is still in use on the first machine as it hasn't been released, which does not even exist anymore.
I'd recommend to make sure you don't use offline licensing and that Octane is gracefully closed when your machines are switched off, this should release the license and make it available to the next machine.
I'll ask to reset your counter while you can solve this issue.
I hope that helps.