Page 2 of 2

Re: can't post topic?

Posted: Mon Nov 09, 2015 12:36 am
by abreukers
dzdiode wrote:Hi, im new in the forum, i have 3 licences of Octane Render but i cant login with the licence information cause im an artist and the licences was bought buy the ITs. So i have a lot of limitations here in the forum...
First of all, i cant post or create a new post, maybe cause im new! but seriously, if i bought 3 licences, cause i am professionnal, thats mean i dont have time to wait te be approuved :(
hi dzdiode, we'll need to know more about the account so it would be good to raise this to our email support channel at http://help.otoy.com

Re: can't post topic?

Posted: Wed Jul 13, 2016 9:02 pm
by Doctor_Pizza
I work for a company that has Octane licenses. So obviously it doesn't make sense for them to give me the corporate user name. I have my own forum account I've created. But I can't seem to make any new posts.

I'm using Octane every day in a professional environment and I should be able to post questions.

Re: can't post topic?

Posted: Thu Aug 18, 2016 7:39 pm
by Doctor_Pizza
dzdiode wrote:Hi, im new in the forum, i have 3 licences of Octane Render but i cant login with the licence information cause im an artist and the licences was bought buy the ITs. So i have a lot of limitations here in the forum...
First of all, i cant post or create a new post, maybe cause im new! but seriously, if i bought 3 licences, cause i am professionnal, thats mean i dont have time to wait te be approuved :(
I have this same issue. It needs to be addressed by Otoy Forum administrators :?

Re: can't post topic?

Posted: Wed Aug 24, 2016 5:56 am
by hellguy
Please contact us at [email protected] for support regarding forum accounts.