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Re: Error writeing texture

Posted: Mon Sep 15, 2014 9:58 am
by Jorgensen
hi fuzzybro

i was wrong.

sketchup pro 8 > octane plugin version 0.10.6.21
sketchup 2014 > octane plugin version 0.11.53

Re: Error writeing texture

Posted: Mon Sep 15, 2014 11:09 pm
by fuzzybro
Hi Jorgensen,

Now that's interesting. I think there are internal changes in the Octane SDK that I cannot easily overcome, but I'll do my best.

Thanks!

Re: Error writeing texture

Posted: Fri Sep 19, 2014 10:49 am
by Jorgensen
hi fuzzybro

have you been able to repreduce the error?

thanks

Re: Error writeing texture

Posted: Thu Oct 09, 2014 10:12 am
by Jorgensen
hi fuzzybro

do you think this is a sketchup / octane problem or a serverproblem?

as i wrote, i don't have this issue with skechup 8 pro / octane 0.10.621.

thanks
jorgensen

Re: Error writeing texture

Posted: Mon Oct 20, 2014 11:44 am
by Jorgensen
hi fuzzybro

ive been in contact with our network / hardware supplier, they say that i (my user profile) have all the necessary permission.

i run the same version of plugin on sketchup 8 and sketchup 2014 - but still can't write the texture :-/

what can i do?

Re: Error writeing texture

Posted: Thu Nov 13, 2014 2:49 am
by fuzzybro
Hi,

Hold on, I'm here again :)

Re: Error writeing texture

Posted: Thu Nov 13, 2014 3:48 am
by fuzzybro
Ok, so I have couple of ideas what might be wrong.

First of all, could you please check if the specified path exists?
///tmsrv1/users$/brj/Octane/SketchUp/temp/textures/

I.e. if your network drive has Octane, Skechup, temp and textures folders.

Let's start from here.

Re: Error writeing texture

Posted: Thu Nov 13, 2014 10:28 am
by Jorgensen
hi fuzzybro

nice to have you back :-)

i have checked, and "\\tmsrv1\users$\brj\Octane\SketchUp\temp\textures" does exists.

but the error says "\\\tmsrv1\users$\brj\Octane\SketchUp\temp\textures"

if i use sketchup 8.0 and octane plugin version 0.12.142 (the same version as installed with 2014) it saves the textures the same place - with no problem.

thanks
jorgensen

Re: Error writeing texture

Posted: Tue Nov 18, 2014 2:38 am
by fuzzybro
check PM

Re: Error writeing texture

Posted: Tue Dec 16, 2014 12:04 pm
by Jorgensen
hi fuzzi

i still get this error this frustration error, even with Sketchup 2015 and Octane plugin 0.13.82.

i really don't know what to do - sketchup 8.0 still works fine.
i have been talking to our network / server provider, they say that everything is ok on the server.

i think that there is something wrong with the path that Octane tries to use:

this does not work
////tmsrv1/users$/brj/octane/sketchup/temp/su_textures/

this works
\\tmsrv1\users$\brj\octane\sketchup\temp\su_textures\

i'm sorry that our userfiles are on a server - but it's out of my hands.

i hope that you can help, as i would like to use your nice plugin :-)

thanks
jorgensen