Now I have another project which requires the use of Octane renderer, and I have purchased a new license of Studio+... but when I try to activate it, I get an error message saying I am missing an All Access license and that my Enterprise license is no longer active.
I can see the inactive old enterprise license as well as my new Studio+ subscription in my control panel on the webpage, but I can't do anything about it.
My theory is that the licensing module sees the old Enterprise license first - sees that it is inactive - and reports the error back to me, without checking for an active Studio+ license.
Am I out of luck and need to wait for support, or does anyone know if I can do something myself to solve the problem? I have a deadline this Friday, and right now, I am kind of stuck...
