Forums: World Creator - Checking License
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by dough-cgi » Fri Nov 27, 2020 4:37 pm
dough-cgi
Fri Nov 27, 2020 4:37 pm
"Please wait while we are quickly checking your license"
World Creator hangs on the start screen. Does not do anything.
I am not even fully sure I can use world creator beta. I used Black Friday deal to get Octane Studio (2 GPU) sub for 1 year.
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dough-cgi
- Licensed Customer
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- Posts: 15
- Joined: Tue Jun 28, 2016 8:02 pm
by dough-cgi » Thu Dec 03, 2020 6:54 am
dough-cgi
Thu Dec 03, 2020 6:54 am
World Creator is still not working. And I am still not even sure if I have the license to use it with Studio BF Sub. 5 days in contact with support about this, still no solution or definate answer.
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dough-cgi
- Licensed Customer
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by bepeg4d » Thu Dec 03, 2020 7:40 am
bepeg4d
Thu Dec 03, 2020 7:40 am
Hi,
please write to
[email protected], the beta is available if you have an active updated license.
Note that we are having too much traffic, so the answer could take some time.
ciao Beppe
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bepeg4d
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by Goldorak » Thu Dec 03, 2020 8:19 am
Goldorak
Thu Dec 03, 2020 8:19 am
You need a new 2020 credit card based (non PayPal) sub to use RNDR, wold creator, Sculptron and Embergen. If that’s isn’t the case, cancel the PP sub after getting a CC version.
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Goldorak
- OctaneRender Team
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by dough-cgi » Tue Dec 08, 2020 7:29 am
dough-cgi
Tue Dec 08, 2020 7:29 am
Support figured out, what the problem was. No Licensing issue or anything.
It was missing Microsoft Visual Studio 2019 X64 runtime support (it just does not tell you
https://aka.ms/vs/16/release/VC_redist.x64.exeInstalled and world creator is now working!
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dough-cgi
- Licensed Customer
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by Vector6 » Tue Dec 15, 2020 5:03 pm
Vector6
Tue Dec 15, 2020 5:03 pm
dough-cgi wrote:Support figured out, what the problem was. No Licensing issue or anything.
It was missing Microsoft Visual Studio 2019 X64 runtime support (it just does not tell you
https://aka.ms/vs/16/release/VC_redist.x64.exeInstalled and world creator is now working!
Thanks for the info. I was just getting a white screen. Hopefully this solves my issues...
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Vector6
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