New licensed customer area - please update your profile

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Re: New licensed customer area - please update your profile

Postby LeoCortes » Fri Jul 09, 2010 3:14 am

LeoCortes Fri Jul 09, 2010 3:14 am
[quote="Nostromo"]@LeoCortes: That message is just informational, it doesn't mean there's an error in your records

That makes sense now that a message saying "Profile updated" is displayed. Before, i would hit "submit" and it would take me right back to the same page with the "Latin" message I mentioned before. Thanks, anyway.
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Re: New licensed customer area - please update your profile

Postby radiance » Fri Jul 09, 2010 10:18 am

radiance Fri Jul 09, 2010 10:18 am
we're finished with the profile update page, so if anyone has any more issues, please let us know ;)

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Re: New licensed customer area - please update your profile

Postby stenson » Fri Jul 09, 2010 2:57 pm

stenson Fri Jul 09, 2010 2:57 pm
i'm having issues with the login. When i'm trying to login on the front page, i just get sent to another login area.
http://www.refractivesoftware.com/confi ... /login.php

so it seams that i cant get in.

cheers
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Re: New licensed customer area - please update your profile

Postby radiance » Fri Jul 09, 2010 2:58 pm

radiance Fri Jul 09, 2010 2:58 pm
stenson wrote:i'm having issues with the login. When i'm trying to login on the front page, i just get sent to another login area.
http://www.refractivesoftware.com/confi ... /login.php

so it seams that i cant get in.

cheers


i'll write you an email about it.

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Re: New licensed customer area - please update your profile

Postby gia » Fri Jul 09, 2010 4:14 pm

gia Fri Jul 09, 2010 4:14 pm
Hi
I've the same problem as Stenson...can you hel me?
Thanks
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Re: New licensed customer area - please update your profile

Postby radiance » Fri Jul 09, 2010 4:43 pm

radiance Fri Jul 09, 2010 4:43 pm
Hi guys,

As said in the first post, please send us an email at [email protected] instead of posting here...

gia -> it's likely another issue than stenson's, please send me an email with information, what's wrong.

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Re: New licensed customer area - please update your profile

Postby radiance » Fri Jul 09, 2010 4:44 pm

radiance Fri Jul 09, 2010 4:44 pm
i will lock this topic, if anyone has any issues with the customer area log in, send us a mail at info at refractivesoftware dot com, and provide details about your issue and the error/problem.

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